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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Dominique B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Store files securely in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It facilitates teamwork, and the best part is that I can do it from anywhere in the world simply by having a device at hand. The number of files that I can save if the format matters is what makes me always choose it, as is the sharing and The best part is that I can synchronize from my mobile device without being connected to the internet. With AES and SSL/TLS encryption, it is a very secure platform; everything is on the cloud yet protected. If I collaborate with someone on a task and also add them as a user on my account, I may erase them as well as all the papers from another place without their knowledge.

What is your favorite aspect of this product?

DropBox allows me to save all of my huge documents on the cloud and eliminates the requirement for a laptop with a lot of RAM. For homework we maintain all of the data in a folder and we all work from that folder. If there is one more editor to finalize the points, he will undoubtedly have access to all of the starting papers as well as the task documents, allowing him to make changes with ease, with the number of papers I send and receive on a daily basis, storing them on the computer is a ticking time bomb for the hard drive, therefore I love having a location where I can save things and share them anytime I want.

What do you dislike most about this product?

Dropbox Business is a comprehensive platform, small connection issues exist, but I don't believe they are caused by the platform, rather, I believe they are caused by the internet connection. Dropbox Business is not appropriate for peeking at data without authorization. People will frequently have to download and install the data in order to access it, and they will need to obtain the connection from someone who is qualified to view it.

What recommendations would you give to someone considering this product?

Everything is safe in the cloud, so don't stop using it; it works on all sorts of devices as well as on an Internet browser. It may hold any sort of document you wish to include. I'd say it's appropriate for firms who have personnel in diverse locations, don't rely substantially on gadgets, and currently utilize a single service for their cloud data storage space requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Secure cloud storage space for collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The security features for protection of the files and data. It gives the admin full control and visibility of the data. Works on multiple devices like computer, mobile or web app. Tracking of sent documents. Big enough cloud storage space to handle all our files. Integration with 3rd party products like Microsoft Office and Google Docs.

What is your favorite aspect of this product?

The ability to collaborate with fellow work colleagues and share essential files and documents. It is very secure so no need to worry about data safety and it gives one full control and visibility over the data.

What do you dislike most about this product?

The pricing. A simultaneous editing functionality would be useful.

What recommendations would you give to someone considering this product?

I recommend it. The product focus on data security while ensuring you have full control over your data. Give it a go.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Eric W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly secured platform

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides the platform for me to effortlessly keep, distribute, and retrieve my documents from anywhere. Once my computer broke, I didn't have to worry because Dropbox had safely backed up my data, which I was able to restore easily.

What is your favorite aspect of this product?

Dropbox provides dependable online storage; we save almost all of our information there and has come in handy several times. We utilize several of Dropbox Business's capabilities, mostly for organizing data transfer with our clients and enabling clients to upload. It's simple to use, has a fantastic user interface, and offers a variety of storage choices for our company. Logging in allows users to fully access all of our data, which I value. I can also use it from any location with an internet connection, which is convenient and it assists our organization in managing and expanding.

What do you dislike most about this product?

Sometimes the sync becomes stuck but doesn't always interact with the cloud. However, if we pay attention to the notifications, they will be notified if there is a problem. Moreover, something more I dislike about Dropbox is that the typeface on the document exchange page that the consumer sees is unclean.

What recommendations would you give to someone considering this product?

Dropbox Business has become one of my favorite online tools because it made hosting online meetings simple. So simple to use. Backup and storage that is safe and secure. Enables others to see and share our files with our permission. So it provides me great peace of mind knowing the data that are vital to me are secure and easy to access if I need it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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