
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Mohammed N.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2025
Secure and Scalable Cloud Storage.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business has been one of the best cloud storage and collaboration platform that we use to streamline workflows and improve our team productivity with it's robust features and integrations.
What is your favorite aspect of this product?
Unlimited storage options. Which supports large file uploads upto 2TB. Easy file sharing with customizable permissions(view, edit, or comment).
What do you dislike most about this product?
Offline capabilities are limited, most features require an internet connection.
What recommendations would you give to someone considering this product?
Teams needing a simple, reliable file-sharing and storage solution should go for Dropbox Business.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features

Becca P.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
A safe and convenient storage option!
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Enterprise security features
What is your favorite aspect of this product?
Convenience
What do you dislike most about this product?
Occasionally my SSO wouldn't work
What recommendations would you give to someone considering this product?
Pricey but makes sense for early enterprise solutions
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy

Noah M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2024
The first step on the Innovation Path
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business has enterprise grade encryption and compliance features that make it a natural for handling sensitive data. Smart Sync technology from the platform optimizes storage space, so files are always available with an instant tap, not just on your computer, but everywhere you go. And of course we still have the sophisticated sharing controls, perfect for controlling access permissions precisely, so you can maintain that patient privacy and regulatory compliance.
What is your favorite aspect of this product?
The integrated synchronization simply works, and team members always have the latest documentation in front of them. But version history feature is so crucial since it tracks document changes exactly.
What do you dislike most about this product?
With specialized file formats, the collaborative editing features can be more robust. Searching can be tricky when you have complex terminology, abbreviations as search terms. The comprehensive audit logging system, however, does not generate more detailed system observations on file access patterns.
What recommendations would you give to someone considering this product?
With Dropbox Business, managing sensitive projects across many departments became more efficient. In a recent trial documentation process, the platform's version control and security capabilities were put to the test.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity