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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Mohammed N.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure and Scalable Cloud Storage.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has been one of the best cloud storage and collaboration platform that we use to streamline workflows and improve our team productivity with it's robust features and integrations.

What is your favorite aspect of this product?

Unlimited storage options. Which supports large file uploads upto 2TB. Easy file sharing with customizable permissions(view, edit, or comment).

What do you dislike most about this product?

Offline capabilities are limited, most features require an internet connection.

What recommendations would you give to someone considering this product?

Teams needing a simple, reliable file-sharing and storage solution should go for Dropbox Business.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Becca P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A safe and convenient storage option!

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Enterprise security features

What is your favorite aspect of this product?

Convenience

What do you dislike most about this product?

Occasionally my SSO wouldn't work

What recommendations would you give to someone considering this product?

Pricey but makes sense for early enterprise solutions

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The first step on the Innovation Path

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has enterprise grade encryption and compliance features that make it a natural for handling sensitive data. Smart Sync technology from the platform optimizes storage space, so files are always available with an instant tap, not just on your computer, but everywhere you go. And of course we still have the sophisticated sharing controls, perfect for controlling access permissions precisely, so you can maintain that patient privacy and regulatory compliance.

What is your favorite aspect of this product?

The integrated synchronization simply works, and team members always have the latest documentation in front of them. But version history feature is so crucial since it tracks document changes exactly.

What do you dislike most about this product?

With specialized file formats, the collaborative editing features can be more robust. Searching can be tricky when you have complex terminology, abbreviations as search terms. The comprehensive audit logging system, however, does not generate more detailed system observations on file access patterns.

What recommendations would you give to someone considering this product?

With Dropbox Business, managing sensitive projects across many departments became more efficient. In a recent trial documentation process, the platform's version control and security capabilities were put to the test.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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