Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Amelia B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Well designed cloud file storage application.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business is carefully designed cloud storage application. It's able to automatically backup all our files into the cloud and aslo users are able to share them very securly. Dropbox business is aslo able to support files of different formats and their pricing model is very reasonable compared to other products in the market.

What is your favorite aspect of this product?

Bulk sharing of files is very great feature in this application. I like aslo how we are able to simultaneously edit a file at the same time. Dropbox business is aslo able to support files of different formats.

What do you dislike most about this product?

So far it has been running very successful in our organisation. No dislike at all

What recommendations would you give to someone considering this product?

Dropbox business is very effective platform for all your files management in the cloud. Pricing model is very reasonable and aslo I like how availability their customer support team is when we have an issue that need to be sorted immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent product with simple interface

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Providing some powerful features that aren’t in other similar products. For example it provides 3TB storage support and priority chat support.

What is your favorite aspect of this product?

Sync speed and third and compatibility with third party products

What do you dislike most about this product?

Lack in development. Should update more according to current tech.

What recommendations would you give to someone considering this product?

I would recommend this product for someone who looking for a very good cloud storage with simple interface.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Steve K.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

"DropBox is a great platform"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The program is better than others because it has very good features and the ability to share files is excellent.

What is your favorite aspect of this product?

Instantaneous refresh rates allow for continuous uploads to our CRM. In addition, it saves me the trouble of dealing with zip files or attempting to reduce the file size of a document I'm sending to recipients.

What do you dislike most about this product?

Because of the number of the files in my dropbox, my personal computer sometimes takes longer to start up. It takes a long time to refresh and sync all of my data on my PC when it hasn't been on all day since I work mostly on a Mac, which I use many times each day.

What recommendations would you give to someone considering this product?

Easy to use and a terrific technique to make sure you always have the files you need close to hand.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171