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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Sarah P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Secure file sharing and storage platform.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The syncing across devices has enabled us to access our files from anywhere. Uploading of file is very fast even with big files. Bulks sharing of files among users has been very secure and fast. I like how automatic backup works in this application assuring us that our crucial files are safe at any given time

What is your favorite aspect of this product?

Dropbox business is able to support files of different formats. Uploading of files in this application is very fast even with the most bulky files.It able to sync very well across all our devices and aslo we are able to access our files from anywhere.

What do you dislike most about this product?

Dropbox business is a very solid cloud storage application. We have not experienced any major problems at all. Their customer support team has been very responsive if we raise any issue.

What recommendations would you give to someone considering this product?

It's very secure and stable cloud documents management tool. It's able to support files of various formats. It's sync very well across all our devices . Dropbox business is a very affordable tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Louis B.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Effective Method for the Growing Remote Workforce

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

To prevent data loss, Dropbox is superior since administrators may disable user uploads. Dropbox has a straightforward interface, accepts many files, and gives a dedicated location for sharing files. Dropbox has incredible speeds for both downloading and uploading. It also has a high-quality mobile app platform I use for file-sharing, file-uploading, and document-scanning purposes.

What is your favorite aspect of this product?

Their file name search tool makes it simple to locate specific data. Being able to send files to those who don't have my account is fantastic. Keeping track of many projects simultaneously while working in a team is simple. As long as everyone has access to the files, they need to make changes. That my data is centrally located and synchronized in real-time with every client is a delightful bonus.

What do you dislike most about this product?

I do not know why everything in the workplace is painfully sluggish. Data is not encrypted from end to end, making it less secure. Sometimes Dropbox cannot sync correctly, causing the creation of a fresh duplicate of the file. The lack of seamless connectivity with Dropbox Paper is a significant drawback for me.

What recommendations would you give to someone considering this product?

Dropbox is an excellent service since it allows me to back up my data, share it with others, and access it from anywhere in the world. Two-factor authentication provides an extra layer of protection, which may be very useful for high-stakes financial transactions. Before committing to Dropbox, I think it's vital for enterprises to evaluate the security risks involved.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Inspires Innovation

Caroline c.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Dropbox Business is an essential component

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox paper is a great tool for teamwork since it lets us annotate documents with notes, emoticons, and stickers. It can integrate several third-party apps with Dropbox. It makes things simpler for you. As far as my connection with Dropbox goes, the various levels of security it offers for my data are sacred ground.

What is your favorite aspect of this product?

To begin, I like how simple it is to show my customers my work in progress. File uploading, file renaming, and file transferring are all breezes. The mobile app works well, is highly streamlined, and is very simple. You don't need to be logged onto a computer to use Dropbox. It is a fantastic resource, and it's also quite user-friendly.

What do you dislike most about this product?

Dropbox's customer care isn't beneficial when problems arise since the advice does not address the underlying issue. Extensive files take longer to upload over a sluggish Internet connection. The price is quite exorbitant compared to other options on the market. The storage capacity is another concern since data must be destroyed when the limit got reached.

What recommendations would you give to someone considering this product?

This program may be pricey, but it's worth it if it streamlines and simplifies your workflow. It's a tremendous secure document tool that lets me and my colleagues share files with businesses who don't use Google Drive or that want a higher level of protection for their regular papers. It's not too expensive, and the learning curve is low, so I suggest giving it a go.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

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