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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Emil F.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent cloud storage solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has really aided me in interacting with my team, changing files, and keeping things safe; it has made it simple to provide access to certain files rather of having to manually email them. I've used Dropbox Business to store and exchange large video files with customers and high-level stakeholders. It's been simple to exchange files with different departments inside my organization, even if they hadn't previously utilized Dropbox. I've grown so accustomed to Dropbox that I can't see ever utilizing another file storage/sharing service.

What is your favorite aspect of this product?

I appreciate how straightforward the Dropbox Business interface is and how simple it is to exchange links. It's also remarkable how you can share individual links that don't enable private folder monitoring, but the link still just allows the user to view what you want them to see. It's also critical that you can relocate files without having to download, delete, and re-upload them to a new folder. I like that it is not only cloud-based, but also has excellent collaboration features that are critical for my company. Another useful feature of this platform is the ability to view file version history.

What do you dislike most about this product?

The only big drawback I have with Dropbox is its sluggish synchronization. I don't like how individuals can become confused about how to share links, such as how the link doesn't function if copied directly from the URL into the search engine. If Dropbox Business is experiencing problems uploading numerous files at once, bigger files may take hours or days to upload. I also dislike how. When many things are dragged into a Dropbox folder, .DS Store files are regularly uploaded to folders.

What recommendations would you give to someone considering this product?

The pricing is what drew me to Dropbox, but I remained for the capabilities since they considerably increase communication. Dropbox Business is far more ideal for collaborative work or remote access for you or your clients. Where the usefulness of Dropbox begins to dwindle is where the necessity for really complex services becomes critical.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Manish Kumar A.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Features loaded product.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides a good amount of storage which other similar products don't do, dropbox supports multiple media formats to run on the web.

What is your favorite aspect of this product?

File sharing and collaborating is the feature I loved most about dropbox, where you can easily share your files with your organization or some specific users.

What do you dislike most about this product?

Dropbox search is not as intuitive as other similar products, providing great meta-search options for files and media.

What recommendations would you give to someone considering this product?

Beneficial product, I recommend everyone to try this out, it provides excellent security for your data

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Allan k.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Superb cloud platform for data sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The fact that it easy to share every project I do with my clients. Also I love the fact that my files are organised and automatically synced with each client. Also there is unlimited storage for business account.

What is your favorite aspect of this product?

This platform is giving the best option to share files for a lifetime in a cloud servers.

What do you dislike most about this product?

For small scale companies it a bit costly.

What recommendations would you give to someone considering this product?

I recommend this platform since it such a great data sharing cloud platform.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Most Popular Dropbox Business Comparisons

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