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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect cloud storage solution for businesses.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large file sharing for privileged users to whom you provide access. No more looking at files while attempting to save them to the network. Instead, you may work more simply remotely, especially when traveling. Of course, saving and sharing the file using Dropbox Business is a breeze. We don't mind the size or amount of files when we have limitless storage. If file sharing is a critical component of your core company, Dropbox Business should be a very valuable tool for you.

What is your favorite aspect of this product?

I prefer having additional storage so that my coworkers and I can share huge files, especially graphics. When our team is on the road, Dropbox allows us to examine files without having to connect to the VPN, which saves us a lot of time and trouble. Dropbox Business is used by our staff and clients to store and exchange files. We must exchange many various sorts of files of varying sizes; we recognize that emailing them all is tough, and we recognize that collaborating on those files is challenging. Dropbox Business is capable of addressing this issue.

What do you dislike most about this product?

I haven't seen any drawbacks when using Dropbox. It works perfectly and there haven't been any issues that I'm aware of. Dropbox is a simple to use and upload file tool.

What recommendations would you give to someone considering this product?

Dropbox Business is a renowned cloud storage service that your company can rely on. It is dependable and operates without interruption. This is an excellent platform for information exchange, and it is ideal for activities held outside of the office. We send our travel team with all of the essential material, documents, and presentations for the trip.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sara Y.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Staying protected online

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I believe that Dropbox is more secure compared to its competitors, namely Google. Two factor or multi-factor authentication is required in order to access, upload, transfer, or share documentation through dropbox. It's safe, secure, and protects from online hackers.

What is your favorite aspect of this product?

With administrative control, I like that I know exactly who has/sees what documents and I don't have to worry about employees stealing them or selling company secrets. It provides a detailed record of the day, time, and location a person access the content.

What do you dislike most about this product?

You can't combine personal and professional dropbox accounts into one email address.

What recommendations would you give to someone considering this product?

If you're looking for an alternative to Google and its products, then give Dropbox a tryout! You won't regret it, especially if online security is your number one priority.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Helps Innovate
  • Reliable

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Probably not worth your time at the moment.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It provides an app that makes it a bit easier to use

What is your favorite aspect of this product?

App integration

What do you dislike most about this product?

Real time synchronization doesn’t always work well

What recommendations would you give to someone considering this product?

There are a lot of similar options for file transfer and file storage. Research all of them before you proceed to a purchase of this product

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Less Inspiring
  • Less Fair

Most Popular Dropbox Business Comparisons

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