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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Bhavik M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Seamless collaboration with excellent file sync

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out with its intuitive collaboration tools, seamless file synchronization across devices, and extensive third-party app integrations for enhanced productivity.

What is your favorite aspect of this product?

Its seamless file synchronization and intuitive collaboration tools make team workflows effortless.

What do you dislike most about this product?

Nothing specific to dislike about the product

What recommendations would you give to someone considering this product?

Assess your team's storage and collaboration needs, and explore its integration capabilities to maximize productivity.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Matthew H.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Great easy to use secure platform!

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Ease of use.

What is your favorite aspect of this product?

How well it syncs across users and devices.

What do you dislike most about this product?

Can have some issues from time to time when making changes to a document.

What recommendations would you give to someone considering this product?

Folders are incredibly helpful and easy to use.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Juro M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure backups are changing digital work

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Implementation is exceptional about automatic backup among the features for Dropbox Business . The system has a very robust mechanism for storing and protecting data and information it hosts—both at rest and in motion, which is highly suitable for sensitive data or projects The versioning feature is also highly useful as it enables users to revert any changes or deletions made in seconds.

What is your favorite aspect of this product?

It is most important to note how Dropbox could be inserted into existing workflows without any hitch. A particular strength of the software lies in the ability to carry out real-time synchronization across devices, thus ensuring that even where team members are collaborating remotely, the most updated versions of significant documents are readily accessible to everyone. The controls of administration are tight and very well to enable the IT managers to set individualized permissions for various members of their work team.

What do you dislike most about this product?

It might also improve the offline access functionality because some users report slowdowns when synchronizing large files. The search functionality is satisfactory, though it can act more smartly and possibly provide for some other options for filtering the results.

What recommendations would you give to someone considering this product?

With Dropbox Business, our data security practices have been dramatically improved. We just can't describe how invaluable it is to have our critical project data automatically backed up and keep us at peace. The system has proved to be lightening fast for use with good reliability. The increasing of existing ties with more third-party security tools would also help in improving the fortification of data.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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