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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Joshua M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Dropbox Business efficiently secures data.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a broad client base, which makes it easier to exchange records with other businesses and customers. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share. It has worked with our many divisions to improve our access to data and develop the best strategies for greater help from our staff. We are not concerned about the execution of our jobs since we know that we can access all of our data from wherever using this tool. Overall, I find it to be a really valuable platform.

What is your favorite aspect of this product?

Its capacity to store an endless amount of data and always keep track of it means that locating the proper file is never an issue. We completed multiple projects using this application by moving data across various platforms, thanks to its interaction with other technologies such as Trello, Microsoft, and others. Dropbox has really aided us in successfully managing our work schedule. When our team members are on business trips, we utilize Dropbox Business to provide them simple access to our data and files.

What do you dislike most about this product?

Sometimes the sync doesn't work well, especially during the initial setup, which causes our group's machines to stop working until we can get in there and repair it. In reality, we have an issue when someone's computer system stops synchronizing with the cloud, making it unavailable to others. Their price is unsuitable for small businesses, and I believe it is not worth investing much money on security procedures. Its safety aspect might also be increased.

What recommendations would you give to someone considering this product?

Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more. It's also great for small company settings, and I strongly recommend it for your mobile app. You may also make changes to your Google docs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mauricio D.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Accessible from most computers and mobile devices

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has many features that save us time and keep our files and data stored securely. It is now redesigned with a simpler, more attractive user interface and a clear, straightforward way of finding files

What is your favorite aspect of this product?

I found the process of adding collaborators and setting different access levels to view or edit the files easy. Files and folders are clearly shown on the homepage so I see groups of files quickly from the homepage

What do you dislike most about this product?

As collaborators log onto the Dropbox Business account, it should show the files that have been recently worked on or updated but the simple search function gives them the file they need

What recommendations would you give to someone considering this product?

Dropbox Business is clean and simple to use with easy sign-up process. Sharing and syncing files is easy with Dropbox Business

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iceal G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

You're never wrong with Dropbox

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud based storage that you can share with the team and as well as where people and projects live together! Using Dropbox, you can access and share large files on the web. It’s easy to use and intuitive. No matter what device you are using, you can easily work with other people on your team. it seems that it makes me and my clients work smarter by letting us combine the best of the tools for Zapier automation and integration! Features include: easy file uploads from your computer to the cloud; synchronization of multiple computers; file sharing for teams and companies; sharing is secure...

What is your favorite aspect of this product?

DropBox gives you all the benefits of a high speed and reliable cloud file system without the complexity. YThanks to their simple user interface anyone can use it for all their personal or professional needs. Add, share and collaborate on all of your files from anywhere. Dropfiles is a handy tool that can help you store data between computers and smartphones by allowing them to link up their drives with your Dropbox account so they appear as one resource to other devices from a browser or from iPhone, iPad, Mac and PC using their secure. Did I miss something? I think not!

What do you dislike most about this product?

What I don't like about Dropbox is that, the zoom in feature should be implemented on the mouse scroll wheel. Just like when you are previewing an image in a Photoshop. Also, when you select a file and goes back, it goes back to the root folder which is kinda annoying to me. My fingers are always tired and adding this kind of annoying feature makes me kinda mad.

What recommendations would you give to someone considering this product?

Dropbox is the perfect tool for storing and sharing all of your important files. Using Dropbox, you can access all of your work no matter where you are or what device you’re on. It’s effortless to access your data—just connect to a laptop, desktop, smartphone or tablet from anywhere. Dropbox offers everything you need to collaborate with others in real time; And with over 700 million registered people trusting Dropbox as their go-to cloud storage app everyday can you believe? I think this info is insane! There’s no better time than now to get a subscription plan, you can try them for free but it has limitations of course!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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