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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Chiru C.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Document Management Solution For Business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business handles both content and document management which is makes irresistible to businesses

What is your favorite aspect of this product?

First, Dropbox Business is highly secure It is an affordable document management software I admire the content management and collaboration features.

What do you dislike most about this product?

I haven't had any issues ever since deployment

What recommendations would you give to someone considering this product?

I recommend Dropbox Business as a document and content management software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natalie C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Expensive but simple to use

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One of the best things is the level of security. Even files in transit are encrypted, so no need to worry about data protection when transferring a lot of files. It is also really easy to choose who can access which files when working collaboratively

What is your favorite aspect of this product?

I often delete files by mistake when working en masse. I love that fact you can easily retrieve files by undoing the deletion!

What do you dislike most about this product?

It can be quite slow to upload files

What recommendations would you give to someone considering this product?

Choose carefully what is synced, files stored on the web and your device can really clutter your desktop. Consider just using online storage

Pros

  • Performance Enhancing
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Anusha S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Manage documents and share information.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One of the nicest features is that we can work remotely and simply share files across our various platforms and with our team members, ensuring that there are no work delays. Their mobile app is extremely dependable and connected with many tools, making it simple for us to transfer data across several platforms. The most fun aspect is its user-friendly UI. It has made our life easier because it allows us to handle several accounts at the same time. I appreciate its ability to instantly trace existing or missing data.

What is your favorite aspect of this product?

Dropbox Business, in my opinion, is the greatest and most secure platform for saving and keeping data. Other advantages include the ability to share audits and permissions. Its capacity to store and exchange files locally and remotely is one of its primary characteristics, and it saves us time by eliminating the need to transport USB sticks from one workstation to another. Dropbox is an incredible tool; it has allowed us to eliminate all of the data that we were manually organizing; now, we can effortlessly make folders and arrange our data in a professional manner.

What do you dislike most about this product?

The drawbacks may include its high price, but after learning about its amazing features, we realized that it is well worth the money. Another disadvantage is that uploading huge files might have a negative impact on network performance, albeit this is unusual. Aside from that, Dropbox Business is my constant buddy.

What recommendations would you give to someone considering this product?

This is an excellent tool for all businesses. This unique includes the ability to trace all adjustments and even versions, allowing you to restore the prior version if you discover a flaw you were unaware of. When compared to other similar programs, its sync performance is really quick. We will suggest this product to businesses of all sizes. It is quite dependable for personal use, and you can simply use it on your phones as well.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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