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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Shirley A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Secure cloud storage option.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has really aided me in interacting with my team, changing files, and keeping things safe; I believe it has made it easier to just provide access to particular files rather than having to manually email them. It saves me a lot of time, and I never have to worry about running out of storage space. Being able to instantly provide resources and documents to not only one device and any device with sign-in capabilities, but also to a vast network of people, including workers and consumers.

What is your favorite aspect of this product?

I like how it allows many individuals to discuss and collaborate on a platform where shared files may be viewed. They also allow for varied access capabilities for different folders or documents within a shared space, which is fantastic. Dropbox provides quick and strong technology for storing and securing information; I appreciate that it is not only cloud-based but also has superb communication options, which are critical for my team. The price is very reasonable, and there are several options from which to pick depending on the features and tools that we want.

What do you dislike most about this product?

The only big drawback I have with Dropbox is its sluggish synchronization.

What recommendations would you give to someone considering this product?

In all honesty, it depends on what your company expects from a platform like Dropbox. I chose Dropbox because of the pricing, but I remained because of the tools. Other rivals on the market may match your demands, but if you want something wider or are attempting to provide access to different levels of personnel, this may be the one for you. Giving you numerous logins and access levels is wonderful, and being able to block access to certain files or groups of individuals who have access to files or folders is an added plus to the platform's structure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Delphine j.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Dropbox business Review

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business is great in that it provides a great storage for data at an affordable price. I love that i am abke ti access fikes from anywhere provided that am connected to the Internet.

What is your favorite aspect of this product?

Allows for real time file sharing. External users can easily request and access files remotely.

What do you dislike most about this product?

Using the application in desktop at times van be a pain.

What recommendations would you give to someone considering this product?

This is an excellent tool for files organization, file transmission and allows for team editing of files.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Avi P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great file storage and collaboration tool

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox first built a consumer business before pivoting to include enterprise plans, this gives them a leg up due to the fact that they have been perfecting the product with the mass consumer base before including it in the business side

What is your favorite aspect of this product?

I like the deep integration into windows and macOS... in addition to their mobile apps being great overall.

What do you dislike most about this product?

I would like some more feature parity with the mobile website/app vs the desktop site and apps. (example is creating and sharing a link to a folder vs deleting/unsharring

What recommendations would you give to someone considering this product?

I would start off by using this as an end consumer on a basic plan and seeing it for yourself before integrating into your business

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Inspires Innovation

Most Popular Dropbox Business Comparisons

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