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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Alice W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

DropBox Business is great for projects of any kind

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a secure cloud file storage service with complete security encryption. It allows us to guide access and exchange documents in the Slack application, which is quite useful for this program's users. The sole disadvantage is that the file sharing web link expires relatively sooner in other cloud storage spaces. If I collaborate with someone on a task and also add them as a user on my account, I may erase them as well as all the papers from another place without their knowledge. If the need arises, Dropbox makes it simple to erase data from your devices.

What is your favorite aspect of this product?

DropBox allows me to save all of my huge documents on the cloud and eliminates the requirement for a laptop with a lot of RAM. For homework, we maintain all of the data in a folder, and we all work from that folder. Using Dropbox Business services means we may store data in the cloud for faster access from any location and on any electronic device. The synchronization of various devices guarantees that the consumer may get the information from anywhere; convenience is the primary link in product satisfaction.

What do you dislike most about this product?

I discovered other characteristics that I disliked. For example, numerous versions of the same software might cause problems on systems that do not execute updates. If I make changes to a spreadsheet in Dropbox B. Not suitable for allowing you to look at the info without authorization. People will frequently have to download and install the data in order to access it, and they will need to obtain the connection from someone who is qualified to view it.

What recommendations would you give to someone considering this product?

Dropbox is an excellent resource for preventing laptop crashes, which may result in the loss of days or years of work, and for readily accessing your papers if they do occur. Sharing data using Dropbox is easy, and safety and security are assured. It works on all types of devices as well as on a web browser. It may hold any sort of document you wish to include. I would absolutely suggest that it is not appropriate for firms that have personnel in diverse locations, do not rely substantially on gadgets, and now utilize a single service for their cloud data storage capacity requirements.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Effective Service

Mateo Alejandro G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Dropbox, option to download in the cloud

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We work in an organized way due to the fact that we share all the files that goes hand in hand with their synchronization. Using Dropbox we stop sending files by email and the latest version of each file is always up to date. Its ability to instantly sync between devices makes it easy to share information and also provides a great backup solution.

What is your favorite aspect of this product?

We can highlight its connectivity speed which is very high with a level of security which generates confidence for file protection. Good permissions management. The speed was sufficient to work directly on the cloud files without problems. Cloud files were integrated directly into the native OS file browsing.

What do you dislike most about this product?

Very large files can be somewhat slow to upload or download. It would be an excellent improvement if the storage space offered to us for that price was of greater capacity, the price could be more accessible, Changing the Dropbox location is a bit complicated. Also, when a user accidentally deletes some files, it is not easy to find the problem to restore data.

What recommendations would you give to someone considering this product?

We changed platform when we found out about Dropbox because we had already been looking for something to replace Google drive, when we saw this interface it caught our attention because of the added security (it shows us trust). We use it in projects in which we work, we have the new versions of the program, I use it in applications and business relationships with the daily backup that offers us.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Caring

Shamim H.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing Cloud O

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It's possibilities to compile different articles from different staffs located apart with short time and effectiveness.

What is your favorite aspect of this product?

Easy to approve or decline. Quick forwarding,requesting and submitting. Collaboration effectiveness.

What do you dislike most about this product?

I have no dislike.

What recommendations would you give to someone considering this product?

All your expertise will share one page for effectiveness and smooth workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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