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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Jennifer M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A Secure Document Management Platform

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The ability to allow for teams to collaborate in document creation. Allows fir real time sharing of files. Ease in access of files.

What is your favorite aspect of this product?

Provision of a secure and large cloud space for storage. Allows for teams to easily access files remotely.

What do you dislike most about this product?

It is not good in sharing large files.

What recommendations would you give to someone considering this product?

It a product that ia great in cloud storage and allows for easy access of files by teams operating remotely. It is a secure document management tool.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Catherine M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

An ideal Tool for Document Management

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is tool that provides cloud storage and safeguards files at a great value. Itbhas help orga files accordingly.

What is your favorite aspect of this product?

Made it easy for for outside user to request files in simple way. Has large cloud storage space. Provides files security.

What do you dislike most about this product?

The search tool is weak.

What recommendations would you give to someone considering this product?

This is an ideal tool that jrrp documents organized. With it you are able to share files in real time, collaborate in document formation and provides cloud storage. This is an ideal tool for document management.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Josue H.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Roles with administrator levels and traffic

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's a quick and easy system to implement. All you have to do is set up your account and give employees access to it. If you already have Dropbox installed, either as a free option or on the Pro option, you can upgrade to the Business option. This allows you to keep track of your existing files without worrying about multiple accounts, missing items, and other issues that seem to arise when there is multiplicity.

What is your favorite aspect of this product?

It's literally a drag-and-drop system. You can install a file on a worker's desktop and then all you need to do is drag the files to be uploaded to the cloud to that folder. Team members can have limited access to share items with people outside a defined team through Dropbox.

What do you dislike most about this product?

It is not yet a perfected system, which means that many business users may find it much easier to search through file names, extensions or their metadata. Dropbox doesn't do a great job maximizing its screen presence. The smartphone and tablet app are particularly bad at this.

What recommendations would you give to someone considering this product?

The password system makes it very easy to control the security of your shared data. It centralizes, protects and easily accesses your team's files. And it gets the job done faster with easy-to-use collaboration and administration tools. Robust administrative controls make it easy to manage complex teams. It has incredible one-to-one support to help administrators on a large scale.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

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