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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Adrian Eli B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Simple interface that most team members

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is the ideal place to store all your work. You can store and attach files, collaborate on projects and realize your best ideas, whether you work alone or in a team. With intuitive collaboration tools and advanced security features, Dropbox gives you everything you need to complete your work wherever you are.

What is your favorite aspect of this product?

Dropbox will be installed in the directory, program files and new users will need to log in to their Dropbox accounts and manually configure their setup preferences. Existing users will not have to log in and configure their preferences again.

What do you dislike most about this product?

Sharing files with people outside your organization can be problematic for external users, many report difficulty accessing files, changing where you store your data locally could be difficult and lengthy.

What recommendations would you give to someone considering this product?

You can recover deleted files and restore documents to a previous version immediately, it allows you to collect documents, photos and other files through file requests. The requested files are added to the folder you specify and you can share the folder or close the request whenever you want. If you have multiple separate Dropbox Business computers, you can easily merge them into a single computer.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charlie G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to share files and download.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

I don't think anything does. Other products might be able to do more.

What is your favorite aspect of this product?

Quick to share a file and download.

What do you dislike most about this product?

There is nothing to really dislike.

What recommendations would you give to someone considering this product?

Its a quick and easier option to store files and share them.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Estie W.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Shareable links support password protection.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Shareable links support password protection. Can recover deleted or changed files as far as 6 months prior to change/deletion.

What is your favorite aspect of this product?

Super simple to use. No training required for end users

What do you dislike most about this product?

All files are stored on the computer vs all files being stored on the cloud and only relevant files stored on the computer. Teammates cant edit files simultaneously

What recommendations would you give to someone considering this product?

Dropbox offers plenty of storage space, its very easy to use, and it offers unique feature of files recovery, which provides insurance against accidental files deletion. I highly recommend it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Dropbox Business Comparisons

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