
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Enterprise Grade Security Controls
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews

Adrian Eli B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2022
Simple interface that most team members
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox is the ideal place to store all your work. You can store and attach files, collaborate on projects and realize your best ideas, whether you work alone or in a team. With intuitive collaboration tools and advanced security features, Dropbox gives you everything you need to complete your work wherever you are.
What is your favorite aspect of this product?
Dropbox will be installed in the directory, program files and new users will need to log in to their Dropbox accounts and manually configure their setup preferences. Existing users will not have to log in and configure their preferences again.
What do you dislike most about this product?
Sharing files with people outside your organization can be problematic for external users, many report difficulty accessing files, changing where you store your data locally could be difficult and lengthy.
What recommendations would you give to someone considering this product?
You can recover deleted files and restore documents to a previous version immediately, it allows you to collect documents, photos and other files through file requests. The requested files are added to the folder you specify and you can share the folder or close the request whenever you want. If you have multiple separate Dropbox Business computers, you can easily merge them into a single computer.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Charlie G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy to share files and download.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
I don't think anything does. Other products might be able to do more.
What is your favorite aspect of this product?
Quick to share a file and download.
What do you dislike most about this product?
There is nothing to really dislike.
What recommendations would you give to someone considering this product?
Its a quick and easier option to store files and share them.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Estie W.
- Role: Finance
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Nov 2022
Shareable links support password protection.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Shareable links support password protection. Can recover deleted or changed files as far as 6 months prior to change/deletion.
What is your favorite aspect of this product?
Super simple to use. No training required for end users
What do you dislike most about this product?
All files are stored on the computer vs all files being stored on the cloud and only relevant files stored on the computer. Teammates cant edit files simultaneously
What recommendations would you give to someone considering this product?
Dropbox offers plenty of storage space, its very easy to use, and it offers unique feature of files recovery, which provides insurance against accidental files deletion. I highly recommend it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy