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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Nelson h.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Centralize and store your files securely.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is being used by various departments to conveniently store and access various types of files, from PDFs, to office documents, to multimedia files, No other solution has provided the cost-effectiveness that Dropbox Business offers, The desktop application has selective synchronization allows us to choose which files or folders are synced locally.

What is your favorite aspect of this product?

it provides low cost storage, it is available on different operating systems, it has an excellent user privileges module, it helps to share files with users, it is compatible with almost any application that requires it.

What do you dislike most about this product?

there are a lot of annoying notifications that are necessary, background synchronization consumes a lot of resources.

What recommendations would you give to someone considering this product?

Low-cost storage that works for all types of files, ideal for collaboration and backing up documents.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Libby H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Truly safer backup solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

With the safety and security of Dropbox Business as well as the added benefit of encryption, we are able to store all of our essential information definitively, and still gain easy access to them on any device of your choice

What is your favorite aspect of this product?

The backup feature allows us to recover our computer system in the event of a disaster such as data loss, accidental deletion of files or folders, or hard drive failure

What do you dislike most about this product?

Graphical displays that show data types, how much is there, backup status, and much more so that we can control backups for all our devices using an online, touch-friendly dashboard with graphical displays

What recommendations would you give to someone considering this product?

Dropbox Business has come out to be the ideal solution for the business in terms of cloud storage. You can use it on any digital device, and protect your files at maximum encryption manual

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric H.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Helps store all important documents in one place

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox assists businesses in keeping their documents secure and portable for the rest of their lives. Files are safe and accessible 24 hours a day, seven days a week. Dropbox is a cloud-based document storage and sharing service that gives users access to their own documents via an Internet-connected application. Dropbox provides an easy way to collaborate on tasks and also share documents with customers and customers. Dropbox is also useful for tutors because it allows them to easily deliver training materials and assignments.

What is your favorite aspect of this product?

I particularly appreciate Dropbox as it is a cloud-based service that enables me save my papers online and access them from anywhere. It is also fairly straightforward since I can simply share papers with people in a simple method. Dropbox is a great program that allows you to upload files and folders and download them with multiple devices whenever and wherever you are online. It is also very secure. Additionally, you can rename and subfolderize your files and folders at will.

What do you dislike most about this product?

Dropbox has some drawbacks for me. For starters, it's difficult to set up. You must first create an account before installing the program. After that, you must establish a directory on your computer where you will save your Dropbox documents. That directory will then be synced using Dropbox's servers to ensure that any changes you make to your documents are reflected on the web server. This is generally a bit complex and time consuming, especially if you are new to dir-sync.

What recommendations would you give to someone considering this product?

I recommend the use of this platform because it has proven to be a secure platform and has become a highly valuable resource for storing and accessing company documents regardless of whether we are not in the office, it is a great resource to improve collaboration of team.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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