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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

85

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Hosam K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Efficient file storage and collaboration service

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a clean-designed user interface that makes it easy to manage and collaborate internally with teammates and externally with clients. The service works efficiently with large files, even when sharing them among different geographic regions.

What is your favorite aspect of this product?

What I love most about Dropbox Business is the ability to send and share large files seamlessly, even with a relatively unstable internet connection. Also, the user interface is lightweight and well-organized.

What do you dislike most about this product?

I've experienced file syncing issues when integrating Dropbox Business with third-party platform like Zoho Projects, and Zoho analytics.

What recommendations would you give to someone considering this product?

Although Dropbox Business provides numerous integrations with third-party platforms, it is good to try the service with various case scenarios within your current workflow to assure service efficiency.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Sagar S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Save large files and easy to access from anywhere

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This has ultimate feature to save large files and create separate folder and access from anywhere to manage the files. This is best option to save data securely.

What is your favorite aspect of this product?

Take less time to upload files and allow me to create folders which helps me to navigate the files and folders. I can save all files in one place.

What do you dislike most about this product?

Good tool, nothing negative about this.

What recommendations would you give to someone considering this product?

Good to save your files and easy to access from anywhere.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Randy H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Dropping Files, Not the Ball -Dropbox!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

When it comes to file storage and collaboration, Dropbox Business is like the dependable coworker who always shows up prepared. It’s not just about cloud storage—it’s about making teamwork seamless, secure, and fast. What really makes it stand out in a crowded market is its simplicity paired with enterprise-grade features. Even in a fast-paced IT environment like ours, where we juggle massive files and tight deadlines, Dropbox keeps up without breaking a sweat.

What is your favorite aspect of this product?

The version history feature is a lifesaver. Imagine restoring an overwritten configuration file just minutes before a deployment. That’s not just a hypothetical—it happened to us. And the granular permissions system ensures sensitive data stays protected. Another standout? The Paper tool. It might not seem like much at first, but having a lightweight, collaborative space for brainstorming and documenting IT processes has added surprising value to our workflows.

What do you dislike most about this product?

Offline access on mobile devices can be a little finicky, which is frustrating when working remotely without reliable internet.

What recommendations would you give to someone considering this product?

Dropbox Business has been invaluable for us. It’s reduced the time wasted on email attachments and brought clarity to collaboration, especially during high-stakes projects. Plus, with automated backups and enterprise-level security, we can focus on problem-solving instead of worrying about losing critical data

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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