
What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Mobility Support
Data Loss Prevention
Large File Optimization
Electronic Signatures
3rd-Party Integrations
Audit Trail
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Hosam K.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2025
Efficient file storage and collaboration service
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox Business has a clean-designed user interface that makes it easy to manage and collaborate internally with teammates and externally with clients. The service works efficiently with large files, even when sharing them among different geographic regions.
What is your favorite aspect of this product?
What I love most about Dropbox Business is the ability to send and share large files seamlessly, even with a relatively unstable internet connection. Also, the user interface is lightweight and well-organized.
What do you dislike most about this product?
I've experienced file syncing issues when integrating Dropbox Business with third-party platform like Zoho Projects, and Zoho analytics.
What recommendations would you give to someone considering this product?
Although Dropbox Business provides numerous integrations with third-party platforms, it is good to try the service with various case scenarios within your current workflow to assure service efficiency.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service

Sagar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2025
Save large files and easy to access from anywhere
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
This has ultimate feature to save large files and create separate folder and access from anywhere to manage the files. This is best option to save data securely.
What is your favorite aspect of this product?
Take less time to upload files and allow me to create folders which helps me to navigate the files and folders. I can save all files in one place.
What do you dislike most about this product?
Good tool, nothing negative about this.
What recommendations would you give to someone considering this product?
Good to save your files and easy to access from anywhere.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Randy H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Dropping Files, Not the Ball -Dropbox!
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
When it comes to file storage and collaboration, Dropbox Business is like the dependable coworker who always shows up prepared. It’s not just about cloud storage—it’s about making teamwork seamless, secure, and fast. What really makes it stand out in a crowded market is its simplicity paired with enterprise-grade features. Even in a fast-paced IT environment like ours, where we juggle massive files and tight deadlines, Dropbox keeps up without breaking a sweat.
What is your favorite aspect of this product?
The version history feature is a lifesaver. Imagine restoring an overwritten configuration file just minutes before a deployment. That’s not just a hypothetical—it happened to us. And the granular permissions system ensures sensitive data stays protected. Another standout? The Paper tool. It might not seem like much at first, but having a lightweight, collaborative space for brainstorming and documenting IT processes has added surprising value to our workflows.
What do you dislike most about this product?
Offline access on mobile devices can be a little finicky, which is frustrating when working remotely without reliable internet.
What recommendations would you give to someone considering this product?
Dropbox Business has been invaluable for us. It’s reduced the time wasted on email attachments and brought clarity to collaboration, especially during high-stakes projects. Plus, with automated backups and enterprise-level security, we can focus on problem-solving instead of worrying about losing critical data
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing