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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Matt D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great place to store personal information.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business features an excellent UI and is easy to use, making it ideal for better team and file management. Despite the technical benefits, their support staff is reachable via phone, email, and live chat around-the-clock. The central feature I appreciate about Dropbox business is its restoration functions, which let us recover our data with a single click. It has several built-in features that are helpful to us first and foremost.

What is your favorite aspect of this product?

When I make changes to the essential files, they are securely backed up offsite, giving me peace of mind that I won't lose them or suffer a computer malfunction that results in the loss of crucial data. The major feature I appreciate about Dropbox business is its restoration functions, which let us recover our data with a single click. It has several built-in features that are helpful to us first and foremost. Security was the second advantage of using this device.

What do you dislike most about this product?

Dropbox business performs flawlessly and quickly on computers; however, on Macs and cellphones, the service is very heavy and occasionally completely freezes, which has given us some issues and headaches. The length of the synchronization varies depending on the speed of the Internet connection. The level of third-party integration is lower than that of some major rivals.

What recommendations would you give to someone considering this product?

Dropbox business is a cloud-based, secure content collaboration and file synchronization tool created especially for our unique corporate use case so we can confidently share sensitive material. The ability to safeguard the cloud is appealing because it is challenging to locate apps that do so. It also functions without a hitch and enables us to share in several safe ways.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Russell B.

  • Role: C-Level
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Old reliable - it just works

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Universality. Almost everyone has used Dropbox before and is familiar with how it works.

What is your favorite aspect of this product?

File versioning, and folder rewind in case of data loss or ransomware attack.

What do you dislike most about this product?

The minimum number of licenses that are required for a business account is higher than I initially needed, meaning that I was initially forced to pay for more than I used.

What recommendations would you give to someone considering this product?

It is a solid offering at a reasonable price.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Cons

  • Commodity Features
  • Leverages Incumbent Status
  • Slower Product Innovation

Rishikesh W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Dependable cloud storage

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It has proven to be more stable, easier to use, and more flexible.

What is your favorite aspect of this product?

Transferring large files and multiple files with various internal and external parties.

What do you dislike most about this product?

It is difficult for two or more individuals to work on the same file at the same time since it may result in disputes that we cannot identify.

What recommendations would you give to someone considering this product?

It made collaboration simple and helped us meet our compliance requirements for an off-site. Using Dropbox has allowed us to utilize our time better, which has led to an increase in our productivity.

Pros

  • Enables Productivity
  • Trustworthy
  • Acts with Integrity
  • Helps Innovate

Most Popular Dropbox Business Comparisons

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