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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Nirmesh S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional cloud-based file sharing

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Private access to only specific users is a huge plus. I like that I can send an invite to the appropriate team members as opposed to having to send them all a specific link to a file or folder.

What do you dislike most about this product?

The uploading time could be faster which will speed up the time when uploading files making it time efficient

What recommendations would you give to someone considering this product?

Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Client Friendly Policies

Francis H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

No rewards program

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

No rewards program

What recommendations would you give to someone considering this product?

integrated with Microsoft

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Niklas W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud-based storage with collaboration support.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Store all sorts of documents in the cloud and collaborate on those papers with peers. It allows us to preserve data and retrieve it from anywhere and at any time. It's fantastic for sharing huge files and for reviewing papers that you would forget about if they're not all kept in one cloud place.

What is your favorite aspect of this product?

Dropbox has been simple to use from the outset, with the main benefit being the ability to upload securely. When it comes to security, speed is not for everyone. I enjoy how its payloads are encrypted. Collaboration across teams from different departments is quite beneficial, and we can keep very big files on the site, which is ideal for project information that has to be shared on a frequent basis. They also alert us when we are idle and make us aware that we have papers stored to Dropbox.

What do you dislike most about this product?

It's difficult to become acquainted with all of the sharing options and regulate who has access to what. Most of the time, folks must submit an email to gain access. I don't like how limited the free tier is and how pricey the premium ones are. If the organization can focus on expanding the free tiers or cutting rates to some extent, it would be really beneficial.

What recommendations would you give to someone considering this product?

Dropbox is a simple and safe way to rapidly upload crucial documents for access anywhere in the globe without the need for a VPN. Make certain that everyone understands how to use the sharing options.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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