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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Raja B.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easily store, retrieve, and share information

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox app is reliable and offers stability as the security features are great giving us peace of mind.

What is your favorite aspect of this product?

Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.

What do you dislike most about this product?

What happens is you are allowed to share files among multiple users. When two dropbox users are editing a certain file simultaneously, dropbox only recognizes the file that is saved first. This means that this file will be the only main version. The other version from another user is not saved and hence it’s lost.

What recommendations would you give to someone considering this product?

Dropbox is great in general for anything and everything. It's an amazing asset management software. The versatility is great and I think it always gets the job done. If you're looking for just photo storage, then I would likely recommend a different service that is more affordable and better suited for only photos.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nabin S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Cloud-based storage with easy access

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a much larger amount of storage for a higher price-point

What is your favorite aspect of this product?

It allows both external and internal parties to contribute to a data file across organizations

What do you dislike most about this product?

I find that dropbox is a bit slow at times, even when my internet is clocking high speeds just fine

What recommendations would you give to someone considering this product?

Dropbox is a great cloud-based storage system that is easy to use, readily customizable, and user-friendly. For an organization that uses many large files, shares heavily between users, and needs constant access to its cloud-based storage, Dropbox is a huge win.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Dropbox Business Is Inexpensive to Use

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an inexpensive software that stores our files safely on the cloud. The affordability of Dropbox Business makes it different from other similar tools.

What is your favorite aspect of this product?

Apart from affordability, Dropbox Business is also easy to use. I also like Dropbox Business because it is very secure.

What do you dislike most about this product?

Dropbox Business has reliable and powerful features. However, I need internet connectivity to send files or access files on Dropbox Business.

What recommendations would you give to someone considering this product?

The powerful features of Dropbox Business makes it an incredible tool. I recommend Dropbox Business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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