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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Kyle D.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Ideal tool for cloud storage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Provision of a large cloud storage space. Allows for collaboration in document creation. Easy to use.

What is your favorite aspect of this product?

Allows for ease access of files. Secure cloud storage space. Has a reliable file back up feature.

What do you dislike most about this product?

The search tool is weak making one to spend a lot of time searching for a file.

What recommendations would you give to someone considering this product?

Dropbox business is an ideal tool for cloud storage and collaboration in document creation for teams.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

sanjeev c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Store and share files over the cloud

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Support is smooth with all communications methods available to choose from email, phone, live chat, self-service

What is your favorite aspect of this product?

I love that I'm able to organize items by folder. It keeps things easy to access.

What do you dislike most about this product?

The uploading time could be faster which will speed up the time when uploading files making it time efficient

What recommendations would you give to someone considering this product?

Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.

Pros

  • Reliable
  • Transparent
  • Helps Innovate
  • Trustworthy

Nirmesh S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional cloud-based file sharing

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers a better design. It is more pleasing to the eye, more intuitive & it's easier to find things - more organized.

What is your favorite aspect of this product?

Private access to only specific users is a huge plus. I like that I can send an invite to the appropriate team members as opposed to having to send them all a specific link to a file or folder.

What do you dislike most about this product?

The uploading time could be faster which will speed up the time when uploading files making it time efficient

What recommendations would you give to someone considering this product?

Dropbox is definitely appropriate for the current work-from-home situation that most people are in still. It really helps keep our team connected. It's also great for sharing files with 3rd party vendors/individuals. The privacy Dropbox offers allows them only to see what they need to see and nothing else.

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Client Friendly Policies

Most Popular Dropbox Business Comparisons

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