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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for storing and sharing documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox to transmit sensitive files that must be securely transferred. We couldn't send the documents over email due to their secret nature, so Dropbox was the ideal choice. It also enables our team to work on projects and documents in real time, eliminating the need for us to clog each other's email inboxes with many rounds of drafts for tweaks and revisions. We can have the same number of "hands" on a file without constant sharing and misunderstanding about which document is the most recent.

What is your favorite aspect of this product?

It's useful to have a platform that syncs with your computer's hard drive so you can exchange files and work on projects without having to run the Dropbox program every time. I enjoy that I don't have to be a developer to be an administrator. There is no need to rely on technical resources to create folders or exchange settings.

What do you dislike most about this product?

If you don't know how to pick the required sync for your workspace, your file explorer might get clogged with all the data located in your organization's shared folders. I required our team's operations manager to walk me through the process so that my file explorer (and I) didn't become overwhelmed by too many shared files and workspaces.

What recommendations would you give to someone considering this product?

I have used other cloud storage platforms and this is the one that has best suited our needs, so this is the platform that I recommend to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Store data in an organized way in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is addressing one of the world's most pressing issues: owing to its user-friendly interface, we can save, utilize, modify, and perform a variety of other operations on our data from anywhere in the globe. Dropbox is by far one of the easiest solutions for sharing information with others, whether it's business materials with coworkers or family vacation images. I'd even argue Dropbox has fundamentally transformed the way we work and play online.

What is your favorite aspect of this product?

Unlike some cloud storage solutions, Dropbox is simple to use. The Dropbox web app is straightforward and intuitive to use, and downloading the software makes things even easier because Dropbox will just appear as another folder on your computer. If you want an easy-to-use file sharing or backup solution, look into Dropbox. The best aspect of this cloud-based program is that we can quickly keep our data on the cloud, which can then be readily shared with our coworkers, family, or friends.

What do you dislike most about this product?

There is nothing not to enjoy about this software; Dropbox is used to store data and provides excellent functionality at a minimal cost; security is second to none. Because it incorporates a two-factor authentication method, all of our files are protected and secure. It cannot function without an Internet connection.

What recommendations would you give to someone considering this product?

Versatile and secure cloud storage platform, it can be adapted to any company, I recommend it 100%.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Elsa H.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best Platform for Collaboration and File Storage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

With Dropbox Business, we are able to work and share files with our colleagues remotely, which enhances collaboration and teamwork. There is no other reliable collaboration and file storage software than Dropbox Business.

What is your favorite aspect of this product?

Dropbox Business is on the top of the game because of its user-friendliness. Dropbox Business is also affordable and lightweight. It has powerful and reliable features.

What do you dislike most about this product?

I have zero reasons to dislike Dropbox Business. Dropbox Business has been so good to us when it comes to file storage and sharing.

What recommendations would you give to someone considering this product?

When it comes to file sharing and storage, Dropbox Business is at the top of the game. I highly recommend Dropbox Business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

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