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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Alford H.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great in document management

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Collaboration in editing of file. This help in promoting team work and saves time. Ease in file access. Teams working remotely are able to access files through various devices.

What is your favorite aspect of this product?

Has a secure cloud storage. Outsiders are able to easily request for files. Allows for quick and easy sharing of files. Provide a reliable backup system.

What do you dislike most about this product?

It is pricey.

What recommendations would you give to someone considering this product?

A Great office document management tool that makes it easy to edit, share, store and cloud backup your files.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Maria Pia G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gets the basics right but far from the best.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox makes use of advanced encryption technology for securely storing files in the cloud. It also enforces a two-factor authentication protocol which I am made to complete at random times, in order to ensure that there are no unauthorized access to my files and content on the Dropbox platform.

What is your favorite aspect of this product?

I love Dropbox LAN approach to file synchronization. This approach ensures speedy upload and download of files , regardless of the size of the files. As a result of this fast synchronization style, I have access to my saved files on Dropbox whenever I need them.

What do you dislike most about this product?

My major issue with Dropbox is how it places basic file storage features like file locking , text search , search history as premium add-ons. These are features that are available by default on every other cloud file storage that I have encountered.

What recommendations would you give to someone considering this product?

Dropbox excels the most in terms of the quality of file security and its approach to it. I do admit that it lags behind in areas like collaboration and unique features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent cloud-based digital file storage system

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has made it possible to share documents securely with internal team members as well as with customers outside the company. The size of the content or repository will depend on the chosen plans, and with the right permissions, we can divide the information into sections according to the requirements of the various departments or organisational units.

What is your favorite aspect of this product?

The personal use of Dropbox is excellent. I can do away with traditional albums as an individual by storing all of my family's photos, videos, and important documents on Dropbox. I can share them digitally as well, and the server is secure from hackers thanks to password protection features that deter intrusion.

What do you dislike most about this product?

The absence of several features in the Dropbox application that can be downloaded is the service's only drawback. For instance, the only way to recover a file that was deleted from your storage using a Windows, Android, or iOS application is to sign into Dropbox using a web browser.

What recommendations would you give to someone considering this product?

Sending numerous photos, storing them, and organising them by date or content are all very simple with Dropbox. I can then delete them from my device to make room for new files. My Dropbox files are accessible to others, and I can send them easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular Dropbox Business Comparisons

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