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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Maria Pia G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gets the basics right but far from the best.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox makes use of advanced encryption technology for securely storing files in the cloud. It also enforces a two-factor authentication protocol which I am made to complete at random times, in order to ensure that there are no unauthorized access to my files and content on the Dropbox platform.

What is your favorite aspect of this product?

I love Dropbox LAN approach to file synchronization. This approach ensures speedy upload and download of files , regardless of the size of the files. As a result of this fast synchronization style, I have access to my saved files on Dropbox whenever I need them.

What do you dislike most about this product?

My major issue with Dropbox is how it places basic file storage features like file locking , text search , search history as premium add-ons. These are features that are available by default on every other cloud file storage that I have encountered.

What recommendations would you give to someone considering this product?

Dropbox excels the most in terms of the quality of file security and its approach to it. I do admit that it lags behind in areas like collaboration and unique features.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Ankush C.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent cloud-based digital file storage system

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has made it possible to share documents securely with internal team members as well as with customers outside the company. The size of the content or repository will depend on the chosen plans, and with the right permissions, we can divide the information into sections according to the requirements of the various departments or organisational units.

What is your favorite aspect of this product?

The personal use of Dropbox is excellent. I can do away with traditional albums as an individual by storing all of my family's photos, videos, and important documents on Dropbox. I can share them digitally as well, and the server is secure from hackers thanks to password protection features that deter intrusion.

What do you dislike most about this product?

The absence of several features in the Dropbox application that can be downloaded is the service's only drawback. For instance, the only way to recover a file that was deleted from your storage using a Windows, Android, or iOS application is to sign into Dropbox using a web browser.

What recommendations would you give to someone considering this product?

Sending numerous photos, storing them, and organising them by date or content are all very simple with Dropbox. I can then delete them from my device to make room for new files. My Dropbox files are accessible to others, and I can send them easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Peyton M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for storing and sharing documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox to transmit sensitive files that must be securely transferred. We couldn't send the documents over email due to their secret nature, so Dropbox was the ideal choice. It also enables our team to work on projects and documents in real time, eliminating the need for us to clog each other's email inboxes with many rounds of drafts for tweaks and revisions. We can have the same number of "hands" on a file without constant sharing and misunderstanding about which document is the most recent.

What is your favorite aspect of this product?

It's useful to have a platform that syncs with your computer's hard drive so you can exchange files and work on projects without having to run the Dropbox program every time. I enjoy that I don't have to be a developer to be an administrator. There is no need to rely on technical resources to create folders or exchange settings.

What do you dislike most about this product?

If you don't know how to pick the required sync for your workspace, your file explorer might get clogged with all the data located in your organization's shared folders. I required our team's operations manager to walk me through the process so that my file explorer (and I) didn't become overwhelmed by too many shared files and workspaces.

What recommendations would you give to someone considering this product?

I have used other cloud storage platforms and this is the one that has best suited our needs, so this is the platform that I recommend to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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