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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Lousie M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Cloud-based file management tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business beats rivals in terms of functionality, features, offerings, and service delivery. We can update files, have them instantaneously refreshed, transfer them, or transmit them via a sharing link due to its total control over the file management process. Overall, the user interface of this platform is straightforward and fluid.

What is your favorite aspect of this product?

Access to data across devices is made more accessible with the Smart Sync feature. Another thing that makes it remarkable is that I can utilize Dropbox Business without having any additional problems. I attest that participants manage file storage and document sharing transparently for their benefit. One of the perks of Dropbox Business is the amount of cloud storage it offers.

What do you dislike most about this product?

The least likely Dropbox feature is the one that demands legally binding signatures. This has to be extended in light of the present trend; account transfer, granular permission, and watermarking call for adjustments. Additionally, the admin interface requires more control over linked device count and audit sharing. The staff at the help desk can assist.

What recommendations would you give to someone considering this product?

The document also contains the signature, IP address, name, email address, date, and time. I can rely on this program to save my information efficiently and securely. High security is used, and all precautions are taken. It helps in the recovery of old and lost data. It alerts us if there are any duplicate emails or documents. You can contact the team if there is a problem with the group.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Managing and sharing content tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A very user-friendly cloud-based online file management system is Dropbox Business. The user interface team deserves praise for producing an excellent, friendly, and upscale-looking UI. Team members can share, store, and work on projects on the simple B2B platform called Dropbox Business. This cloud-based application offers an excellent mobile app.

What is your favorite aspect of this product?

We switched to corporate accounts, and our platform is robust and has a sizable collection of digital content. The sharing feature and folder hierarchy are both simples to utilize. It should be straightforward to install and use a suitable file platform. The file request feature occasionally has issues with the user experience. One of the essential benefits of Dropbox Business is that it provides the entire company with access to 5TB of shared cloud storage, which is excellent for defragmenting hard drives.

What do you dislike most about this product?

It's not the most comfortable experience to work with files on a mobile device, and it may not be easy to attach and use them properly. It is necessary to admit that the free version's main flaw is its limited storage space. Usually, they send you to reading stuff that doesn't deal with the problem precisely.

What recommendations would you give to someone considering this product?

The cloud's big 5 TB capacity makes it possible to manage many data and files in one place. Your PC will continue to operate as you upload stuff like photos. Signers can communicate their signing more effectively by using the remarks and notes sections. On the Manage tab, the user may check the envelopes' status immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Optimal storage tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

the focus on security and cloud functionality. Dropbox Business has a high level of security, with data encryption, two-factor authentication, user activity auditing, threat monitoring and features to prevent unauthorised use. It also offers advanced cloud functionality, with the ability to share, edit and collaborate on files in the cloud.

What is your favorite aspect of this product?

There is a lot to like about this tool, including security, ease of use, cloud storage, the ability to share files and folders with other users, the ability to collaborate on files online, integration with other productivity tools and the ability to access files from anywhere.

What do you dislike most about this product?

the lack of some advanced features such as image and video editing, the limitation on the size of files that can be uploaded and downloaded, the limitation on the number of users that can be added to an account and the fact that it requires an Internet connection to function properly.

What recommendations would you give to someone considering this product?

Dropbox Business is an excellent tool for work teams and businesses, it is very secure, allows file sharing, online file collaboration and access to my data from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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