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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Managing and sharing content tool.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

A very user-friendly cloud-based online file management system is Dropbox Business. The user interface team deserves praise for producing an excellent, friendly, and upscale-looking UI. Team members can share, store, and work on projects on the simple B2B platform called Dropbox Business. This cloud-based application offers an excellent mobile app.

What is your favorite aspect of this product?

We switched to corporate accounts, and our platform is robust and has a sizable collection of digital content. The sharing feature and folder hierarchy are both simples to utilize. It should be straightforward to install and use a suitable file platform. The file request feature occasionally has issues with the user experience. One of the essential benefits of Dropbox Business is that it provides the entire company with access to 5TB of shared cloud storage, which is excellent for defragmenting hard drives.

What do you dislike most about this product?

It's not the most comfortable experience to work with files on a mobile device, and it may not be easy to attach and use them properly. It is necessary to admit that the free version's main flaw is its limited storage space. Usually, they send you to reading stuff that doesn't deal with the problem precisely.

What recommendations would you give to someone considering this product?

The cloud's big 5 TB capacity makes it possible to manage many data and files in one place. Your PC will continue to operate as you upload stuff like photos. Signers can communicate their signing more effectively by using the remarks and notes sections. On the Manage tab, the user may check the envelopes' status immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Optimal storage tool

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

the focus on security and cloud functionality. Dropbox Business has a high level of security, with data encryption, two-factor authentication, user activity auditing, threat monitoring and features to prevent unauthorised use. It also offers advanced cloud functionality, with the ability to share, edit and collaborate on files in the cloud.

What is your favorite aspect of this product?

There is a lot to like about this tool, including security, ease of use, cloud storage, the ability to share files and folders with other users, the ability to collaborate on files online, integration with other productivity tools and the ability to access files from anywhere.

What do you dislike most about this product?

the lack of some advanced features such as image and video editing, the limitation on the size of files that can be uploaded and downloaded, the limitation on the number of users that can be added to an account and the fact that it requires an Internet connection to function properly.

What recommendations would you give to someone considering this product?

Dropbox Business is an excellent tool for work teams and businesses, it is very secure, allows file sharing, online file collaboration and access to my data from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Unlimited storage and download from any device.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I maintain track of the files and share them with key people of the organization; it's useful to know when a file has been changed since we work with large papers that are too large to distribute over email and we don't have the option of using a jump unit. These files may be read, changed, and shared from any internet-connected computer, allowing us to password-protect accounts and keep all of your information safe. Dropbox makes it simple to connect and cooperate with various manufacturers, not all of which are situated in the United States.

What is your favorite aspect of this product?

I enjoy it since it's simple to use and allows me to view my files from anyplace with an Internet connection. Dropbox is a very excellent alternative for sending documents that are too huge to send by mail since it can automatically sync all of my images and movies only by accessing the Internet from any of my devices that are simple to use by linking to my account and so obtain everything quickly. The flexibility to employ several formats is unquestionably advantageous. Items that are often problematic from one firm to the next because they cannot be utilized, opened, or formatted are now readily dealt with.

What do you dislike most about this product?

I don't appreciate having to open several "pages" simply to get to the file I need. Not all files can be moved globally, which might cause issues. Otherwise, it's rather efficient.

What recommendations would you give to someone considering this product?

This is an easy and very reliable program, it is available for any device, you just have to have an Internet connection, it also provides unlimited storage, which is why I recommend it for any company.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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