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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Enterprise Grade Security Controls

85

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

85

Data Loss Prevention

84

Large File Optimization

84

Electronic Signatures

84

3rd-Party Integrations

84

Audit Trail

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Dropbox Business Reviews

Charissa A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great for keeping files saved and secure.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Problem-solving techniques include I never have to worry about my phone or laptop getting destroyed since I constantly keep a backup of all my crucial information on Dropbox and never lose them. Dropbox will be dealing with a large number of data and paperwork from all of its clients, all of which are critical and secret due to their safe storage.

What is your favorite aspect of this product?

Dropbox, because it is cloud-based, is an excellent solution for folks who operate on various devices. I enjoy the convenience of sharing all of my mobile or laptop's internal information and having the files in one location where I can access them no matter where I am. This is my preferred option, which I've been using for a long time. It's ideal for storing a large number of files without worrying about running out of space.

What do you dislike most about this product?

When I try to manually upload photographs from my phone gallery, it only permits me to do so ten by ten instead of picking all photos and uploading them all at once (I mean gallery is not synced with dropbox). But it's a small issue because previously, I had so many files that I didn't know where to place them. Storage has always been an issue for me, but Dropbox has come to my rescue.

What recommendations would you give to someone considering this product?

This is the best cloud storage platform I have ever used, I like it because it has good security encryption and is very efficient when collaborating with colleagues or clients.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amr E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Endless possibilities for data collaboration

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business enables us to share files with colleagues, assign tasks, leave comments on someone's work, and get notifications when a file changes.

What is your favorite aspect of this product?

Dropbox Business shines for its sheer simplicity -- and the simple fact that you can use it on almost any platform you care to name.

What do you dislike most about this product?

It's been adding in more services, making it more of an all-in-one collaboration suite and is also faster that the previous versions. They could improve integration with third-party systems.

What recommendations would you give to someone considering this product?

If privacy and paying once for cloud storage for a very long time strikes you as attractive, check Dropbox Business. It will automatically back up all data from your devices onto its servers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glenda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Dropbox is a good quality cloud storage product.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a good option to the other programs; it provides outstanding online data storage and accessible from anywhere you have Internet access, allowing you to access your data and keep it with you at all times. Instead of transporting a large amount of data, all you need is a powerful and dependable internet connection. Also fantastic is the sharing tool, which allows you to share info with others via relevant link and access.

What is your favorite aspect of this product?

Dropbox is a good option to OneDrive or Google Drive since it offers easy-access cloud storage with data available on both desktop/laptop and mobile devices, is simple to use, and is available in a variety of formats. What I enjoy best about Dropbox is its web-based safety and security measures, such as password protection, expiry links, and download permissions, as well as the correct access With features based on our requirements.

What do you dislike most about this product?

What I dislike about Dropbox is that when you have a large number of files and data saved and need to search for some of your files, Dropbox provides a very sluggish response and customers struggle to discover the proper files from the database. The prices are comparable, but when you buy many goods, you effectively double the cost, therefore a wise decision amongst them is required to be successful.

What recommendations would you give to someone considering this product?

This is a top quality cloud storage platform we have been using for a few years and honestly at this point I would not change it for another.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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