What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Reliable
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Mobility Support
Drag and Drop User Interface
Data Loss Prevention
Electronic Signatures
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Dropbox Business Reviews
Agnes J.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted Feb 2023
Top Tool for Cloud Sharing and Storage
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Sharing files online across devices using Dropbox Business is a smooth process. Therefore, Dropbox Business saves us time and energy, making it a unique cloud collaboration software.
What is your favorite aspect of this product?
I like this file sharing software so much because it is easy to use. The capabilities of Dropbox Business are also exceptional.
What do you dislike most about this product?
Dropbox Business has been a reliable software to us. I have zero reasons to dislike Dropbox Business.
What recommendations would you give to someone considering this product?
Dropbox Business is a great tool that facilitates file sharing and storage. I do recommend Dropbox Business because it is a top tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nicole H.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2023
Popular app but somewhat expensive
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Popularity
What is your favorite aspect of this product?
Popularity
What do you dislike most about this product?
The cost is high and files are easy to erase
What recommendations would you give to someone considering this product?
Use free first and train the users
Pros
- Enables Productivity
- Effective Service
- Respectful
- Client's Interest First
Cons
- Less Reliable
- Wastes Time
- Inhibits Innovation
Arnab D.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Feb 2023
A good file storage solution
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Dropbox provides file storage and sharing accross multiple teams and projects. It also has file version history and file recovery features to help customers easily manager their enterprises file contents.
What is your favorite aspect of this product?
Best aspect of DropBox is the ability to check older versions of files and Dropbox also lets you manage custom file permissions to ensure only people who are intended to, have access.
What do you dislike most about this product?
The cost of Dropbox is on the higher side compared to other providers.
What recommendations would you give to someone considering this product?
Dropbox is definitely a good choice for managing files storage, sharing collaborating across different teams. It's lets you secure the files with permissions in place. So it is a good product in this category.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Inspires Innovation
