Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Saves Time
  • Respectful

Feature Ratings

Average 85

Access Control and Rights Management

86

Team Collaboration

86

Real-Time Synchronization

85

Enterprise Grade Security Controls

85

Mobility Support

85

Drag and Drop User Interface

84

Data Loss Prevention

84

Electronic Signatures

84

Large File Optimization

84

Audit Trail

84

3rd-Party Integrations

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

84

Quality of Features

84

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Dropbox Business Reviews

Sandip S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

secure storage for businesses with Dropbox

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The fact that Dropbox for Business updates instantly and enables my team and I to work together on projects involving documents, photos, and videos is its most useful feature.

What is your favorite aspect of this product?

Since I've been using Dropbox for a while, I can honestly say that it's saved my life. My files are incredibly simple to access from any device, including my laptop, phone, or tablet. I also appreciate how simple it is to share files with friends, family, or coworkers. It works flawlessly for both my personal and professional needs, and I've been using it for quite some time.

What do you dislike most about this product?

The limited free storage space is something I've found to be a little annoying. To fit all of my files, I frequently find that I need to upgrade to a larger storage plan.

What recommendations would you give to someone considering this product?

The main function of Dropbox is to provide users with cloud storage and a platform for sharing and accessing files across various devices. It resolves the issue of physical device storage space limitations and the challenge of file sharing. Additionally, it enables simple document and project collaboration with others, whether they are nearby or working remotely.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Client's Interest First

María José C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Implement it and improve efficiency!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

There are several types of cloud storage, but since files can be managed with standard Windows Explorer, I think it would be nice to use it as a shared folder as an all-file server. Also, it can be used with almost the same operability as "Dropbox," which is often used by general users, so it can be introduced without much need for instructions on how to use it for internal users.

What is your favorite aspect of this product?

Since we introduced Dropbox in-house, we no longer have to send photos and other data via email or data delivery, which has improved the efficiency of our work. I think the place where I felt it is easy to use is that it can be used not only on the PC but also on the go. It helps share information within the company. For example, we use it when changing the contract template or sending photo data that cannot be sent by email.

What do you dislike most about this product?

Synchronization errors may occur when the amount of files in a folder exceeds a specific number. I believe this cannot be avoided due to the product specifications, but I would still like such information to be as open as possible.

What recommendations would you give to someone considering this product?

Cloud file storage has enabled access to files from the outside, which was impossible with an internal file server. In addition, by sending the file link to other people, it is also possible to publish it to other people. As a result, sharing information with people outside the company is now possible.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Carl j.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

For Secure Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large files storage room. Ease in access of files. Ease in sharing files.

What is your favorite aspect of this product?

Allows for real time sharing of files. Secure storage space. Ease in use.

What do you dislike most about this product?

I have nothing that i dislike about the tool.

What recommendations would you give to someone considering this product?

This is a great tool for secure cloud storage and backup of files.

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Most Popular Dropbox Business Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171