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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.8 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

4% Negative
6% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Document Sharing

87

Searchability

87

Document Hosting

87

Security and Access Control

85

Check Out Check in

85

Metrics and Reporting

84

Access Tracking

84

Editor Functions

83

Publication Workflow

83

Version Control

82

Indexing and Classification

79

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Quality of Features

88

Ease of Customization

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

84

Vendor Support

84

Business Value Created

83

Breadth of Features

83

Ease of Implementation

81

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

Rishabh K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Comprehensive ECM Solution.

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

DocuWare is an enterprise content management software that is equipped with features to facilitate document management and maintenance. It enables organizations to manage their documents securely, with the ability to control user access. Its cloud-based platform makes it easy for users to access their data from anywhere at any time, even on mobile devices.

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to quickly and securely store large volumes of data. DocuWare's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. It also allows for easy backup and restoration in case of any data loss. Additionally, the software provides powerful encryption to ensure maximum security of sensitive documents.

What do you dislike most about this product?

DocuWare's own help occasionally takes a while to respond to straightforward inquiries, but it also provides a great amount of documentation that can be utilized to address many different sorts of concerns, frequently resolving minor issues without having to place a support call.

What recommendations would you give to someone considering this product?

I would recommend DocuWare for those looking for an enterprise content management solution that is secure and easy to use. The software's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. Furthermore, its drag-and-drop visual interface makes it easy for users to manage their documents with minimal effort.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alexander K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Astounding and safe cloud document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a safe cloud document management option that provides a ton of fantastic features, but its cost and the reliability it provides for both stored and moving documents make it gorgeous and stand out. This is a fantastic platform that gives us the ability to gather, analyze, and utilize business information all in one place.

What is your favorite aspect of this product?

I especially adore its slick user interface, which makes arranging documents a breeze. It operates flawlessly, differing greatly from our old software, and DocuWare has never flagged us to the issues we had with our previous application. Using this, we were able to quickly automate document workflows at our company, which helped us to maintain the productivity of our employees and provide secure, centralized archiving to protect documents and information.

What do you dislike most about this product?

Even though I prefer the software The only aspect of this platform that I don't enjoy is the classification and placement of things, which occasionally makes it difficult for me to get the file I want. I think this issue might be resolved internally with cooperation from the program's users and our technical personnel if this product enables us to modify a couple of its settings.

What recommendations would you give to someone considering this product?

DocuWare is an excellent choice for companies wishing for an all-in-one, seamless document management platform as it is not only practical but also strong, economical, and highly secure. It is straightforward and a ready-to-use solution that won't take you many hours to deploy and set up.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

Emily L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Incredibly useful and comprehensive solution

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a comprehensive solution that has enabled us to fully automate the process of securely keeping and distributing files. The product's astounding and very well interface, along with its great performance, are the attributes that keep it at the top of the market. DocuWare maintains a full-text record of all data as well as hierarchical index metadata for targeted, adaptable search terms.

What is your favorite aspect of this product?

DocuWare is a top-notch, ready-to-use solution with several intriguing characteristics that set it apart from other document management software. I was most pleased by its workflow automation capability and robust security features. DocuWare makes it simple to manage, store, and share documents online. Its user interface has been cleverly developed with confidentiality and ease of consideration.

What do you dislike most about this product?

For very large businesses, adding storage may be expensive. We also ran into problems when we had to increase the number of storage units to handle our growing data. Therefore, I believe that some newbies could consider the price a little high.

What recommendations would you give to someone considering this product?

The DocuWare tool is incredibly useful and always strives to keep the workflow simple and managed, but I usually advise users to make purchasing decisions after exploring all of its capabilities and making sure that it is fit for their use instance as some firms want more sophisticated solutions.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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