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DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.8 /10
Category
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

4% Negative
6% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Respectful

Feature Ratings

Average 84

Document Sharing

87

Searchability

87

Document Hosting

87

Security and Access Control

85

Check Out Check in

85

Metrics and Reporting

84

Access Tracking

84

Editor Functions

83

Publication Workflow

83

Version Control

82

Indexing and Classification

79

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Quality of Features

88

Ease of Customization

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Availability and Quality of Training

84

Vendor Support

84

Business Value Created

83

Breadth of Features

83

Ease of Implementation

81

Product Strategy and Rate of Improvement

79

DocuWare Videos

DocuWare Reviews

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Good product to use for documentation

Likeliness to Recommend

7 /10

What differentiates DocuWare from other similar products?

DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.

What is your favorite aspect of this product?

advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.

What do you dislike most about this product?

Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.

What recommendations would you give to someone considering this product?

Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.

Pros

  • Efficient Service
  • Altruistic
  • Generous Negotitation
  • Continually Improving Product

James T.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great system to store and manage files

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Information collection, utilization, integration, and delivery are all enhanced by DocuWare's cutting-edge capabilities, all of which may be activated quickly and easily. The open architecture of DocuWare means that it may support a wide variety of connections, from the simple to the complex, and be put to practical use by anyone.

What is your favorite aspect of this product?

In my opinion, the biggest challenge facing our sector today is ensuring that the correct individuals receive the right information while keeping EVERY piece of data safe from prying eyes. Nearly 12,000 identified users and almost 1 billion photos are stored in the principal DocuWare system at the heart of a huge enterprise.

What do you dislike most about this product?

It might be challenging to keep up with the constant stream of new innovations and their accompanying features and capabilities. There are newsletters, blogs, videos, etc., but if I had a magic wand, I would design a universal portal that compiles this data and provides context-specific links to the nuances of frequently recognized categories.

What recommendations would you give to someone considering this product?

Users are not restricted to the data gathered at the time of document storage thanks to DocuWare's connecting and building upon already existing data. DocuWare's ability to enhance index information and give a two-way connection to external data has facilitated the easy creation of a link between previously unrelated operations.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service
  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Saves paper and time!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Acts with Integrity

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