What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Sharing
Searchability
Document Hosting
Security and Access Control
Check Out Check in
Metrics and Reporting
Access Tracking
Editor Functions
Publication Workflow
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Also Featured in...
DocuWare Videos
Introducing DocuWare for Invoice Processing
Speed up your AP! How you can increase the number of invoices you process by 6X
A beginner’s look at document management - See why 20,000* customers use DocuWare every day
10 best practices for stress-free document management
DocuWare Reviews
Anuroop V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Good product to use for documentation
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare offers advanced workflow automation capabilities that enable organisations to streamline and optimise their business processes. Users can design custom workflows to automate document routing, approval processes, notifications, and tasks, reducing manual errors and accelerating productivity.
What is your favorite aspect of this product?
advanced workflow automation capabilities. DocuWare enables organisations to streamline their business processes by automating document routing, approval workflows, notifications, and tasks. This automation not only reduces manual errors and accelerates productivity but also allows employees to focus on higher-value tasks, leading to improved efficiency and operational excellence within the organisation.
What do you dislike most about this product?
Ui design is outdated or less modern compared to other document management solutions. Improvements to the user interface and user experience could enhance overall usability and adoption.
What recommendations would you give to someone considering this product?
Evaluate how well DocuWare integrates with your existing software ecosystem, including ERP systems, CRM software, email clients, and other business applications. Consider compatibility, ease of integration, and any potential limitations that may impact your workflows and data interoperability.
Pros
- Efficient Service
- Altruistic
- Generous Negotitation
- Continually Improving Product
James T.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Oct 2023
Great system to store and manage files
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Information collection, utilization, integration, and delivery are all enhanced by DocuWare's cutting-edge capabilities, all of which may be activated quickly and easily. The open architecture of DocuWare means that it may support a wide variety of connections, from the simple to the complex, and be put to practical use by anyone.
What is your favorite aspect of this product?
In my opinion, the biggest challenge facing our sector today is ensuring that the correct individuals receive the right information while keeping EVERY piece of data safe from prying eyes. Nearly 12,000 identified users and almost 1 billion photos are stored in the principal DocuWare system at the heart of a huge enterprise.
What do you dislike most about this product?
It might be challenging to keep up with the constant stream of new innovations and their accompanying features and capabilities. There are newsletters, blogs, videos, etc., but if I had a magic wand, I would design a universal portal that compiles this data and provides context-specific links to the nuances of frequently recognized categories.
What recommendations would you give to someone considering this product?
Users are not restricted to the data gathered at the time of document storage thanks to DocuWare's connecting and building upon already existing data. DocuWare's ability to enhance index information and give a two-way connection to external data has facilitated the easy creation of a link between previously unrelated operations.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Saves paper and time!
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Caring
- Acts with Integrity