What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Sharing
Searchability
Document Hosting
Security and Access Control
Check Out Check in
Metrics and Reporting
Access Tracking
Editor Functions
Publication Workflow
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Business Value Created
Breadth of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Also Featured in...
DocuWare Videos
Introducing DocuWare for Invoice Processing
Speed up your AP! How you can increase the number of invoices you process by 6X
A beginner’s look at document management - See why 20,000* customers use DocuWare every day
10 best practices for stress-free document management
DocuWare Reviews
Dhruv V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
great product
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Docuware has been way better than any other because of it's easy to usability and adabtability.
What is your favorite aspect of this product?
I personally love the user experience this platform provide, I mean it's so easy to use and smooth.
What do you dislike most about this product?
none to dislke.
What recommendations would you give to someone considering this product?
Highly recommend this to everyone.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Kaitlyn W.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Docuware revolutionizes document management
Likeliness to Recommend
What differentiates DocuWare from other similar products?
The intuitive interface design is fantastic. Its sophisticated indexing ensures incredibly accurate capture and indexing. Once the workflow is configured, users and approvers can easily perform their work.
What is your favorite aspect of this product?
It is crucial that the platform can be adjusted to meet our specific requirements and that it can integrate with our existing systems. Everyone uses the system every day to do a lot of different things. We had no problems incorporating him into our company. Additionally, we can contact Support directly in case we encounter any problems.
What do you dislike most about this product?
The lack of solid offline support is the only drawback I can think of at the moment. The platform includes a mobile app, although working with documents offline can be a bit complicated at times. Very rarely does something like this happen.
What recommendations would you give to someone considering this product?
Among the many useful features of Docuware, I highly recommend forms. I have developed a series of forms, both internal and external to the company. In this way, we are able to collect customer information that is crucial to our success. Many parts of our business depend on these features and we are a medium-sized office equipment distributor.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Claire N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2025
Streamline document-based workflows
Likeliness to Recommend
What differentiates DocuWare from other similar products?
The way it manages and protects documents makes it unique among others for sure. It has provided easy integration with flexible features.
What is your favorite aspect of this product?
I have been able to streamline all document-based workflows. It has facilitated my digital transformation by automating manual tasks and reducing errors. The access to documents is very easy as DocuWare is cloud-based and is also available on mobile to use at anytime from anywhere.
What do you dislike most about this product?
The crashing of the mobile app often occurs while uploading documents. Other than that, it's been a fine platform to use for document management.
What recommendations would you give to someone considering this product?
DocuWare provides pre-configured modules to maximize and speed up the deployment process, so make sure to take advantage of that.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Effective Service
