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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Security
Mobile
Regulatory Compliance
Templates
Notifications
Audit Trail
Workflow
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Karl H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2020
Secure by Ponderous
Likeliness to Recommend
What differentiates DocuSign from other similar products?
It seems to be a very secure tool.
What is your favorite aspect of this product?
I don't have to print and do hand signatures any longer and it works across multiple regions.
What do you dislike most about this product?
Because of the security and integration with my organizations systems I am required to provide my credentials multiple multiple times to sign a single document. Its a huge pain and extremely annoying.
What recommendations would you give to someone considering this product?
Work to understand the tools integration with your local systems and cybersecurity.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Cons
- Security Frustrates
- Less Performance Enhancing
- Less Productive
Akbar B.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2020
Intuitive Ease Of Use
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Their intuitive software puts even the first time user at ease and reduces the headaches and backlash associated with missing a critical signature while you were busy doing a million other things.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
nothing so far
What recommendations would you give to someone considering this product?
Go with it if you're looking for a fairly priced software which reduces your headaches quite a bit and doesn't miss out on anything.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Joshua M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Simplifies documents signing process
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign builds effectiveness and versatility;altogether diminishing the measure of genuine administrative work and clutter.With DocuSign you can sidestep all the paper preparing delays and make a superior experience for all users.
What is your favorite aspect of this product?
DocuSign has simplified and smoothed the contracts' approval process. I can send, sign, and approve files from anywhere at any time using any device. I like that it has reduced errors and time taken to sign documents. It has saved me the hassle of decoding handwritten documents since it is digital.
What do you dislike most about this product?
It saved me time and money in receiving signatures and I highly recommend this tool to all digital marketers for signing and receiving agreements from clients.
What recommendations would you give to someone considering this product?
DocuSign is easy to use and time-saving. I absolutely recommend this product to freelancers, small and medium organizations.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
