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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Security
Mobile
Regulatory Compliance
Templates
Notifications
Audit Trail
Workflow
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Johnson B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Intuitive Product.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is a cloud platform used by organizations both huge and small for the electronic signing of document contracts and other slips, to carry out the signing is just a matter of uploading files from the cloud drag and drop the signature or send the file for signatures. It has made the signing process simpler cheaper and available at any given time since signing can be done from any place and at any given time.No no more printing of documents.
What is your favorite aspect of this product?
IT is easy to use even with little information since it lacks complexity. Very secure. The workflow is perfected. It allows integration with a third party.
What do you dislike most about this product?
It is just perfect lacking anything to dislike.
What recommendations would you give to someone considering this product?
As from the little but great experience with the product it is worthful to recommend this product to those considering it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nelly J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Swift, secure reliable signing tool.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
A period of time back we have found a lot of challenges in our business when it came to the signing of documents, cheques and authorization letters, it was very tedious, time-consuming and even insecure for there were some forgeries, since we got started to use this software everything thing changed instantly. Time is no more wasted this is because the signing is just a matter of pick and drop, about security only the authorized are able to carry out the signing.
What is your favorite aspect of this product?
Everything happens to be electronically done since the signatures are just saved in the electronic medium thus when a document is to be signed it is easily done and sent to the respective end. It has greatly reduced cost for there is no more scanning and printing of doccuments. This tool is all available where one is can do the signing through the computer and also mobile phones. It is easy to use this user-friendly.
What do you dislike most about this product?
Just fully satisfying.
What recommendations would you give to someone considering this product?
With its smart features, ease of use, cheaper I recommend use o this software to everyone considering this tool, it's just amazing to give it a try and you will have the best experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ziporah S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Perfect online signature solution for business
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign has a high level of customization that we have not found in any other software we have used before. Not only that, it is backed with unique features best suited for our needs. Since we wanted to transition to a paperless environment, DocuSign is a great app with many integrations. It is a great tool for our company since we sign large number of documents in a month. Most importantly, it is easy to use and cheap.
What is your favorite aspect of this product?
With DocuSign we have eliminated use of aper and the speed of signing documents has increased. We no longer have to use fax or scan documents to send files for signatures, which has saved time and money for us. I love the ease of tracking documents and to be able to know the progress of each document. Our client have also been satisfied with the ease of the software. Also, the ability to send and receive a large mass of signatures at the same time has moved our organization into greater heights in business.
What do you dislike most about this product?
I dislike the mobile application ease of use is not as we expected.
What recommendations would you give to someone considering this product?
I recommend DocuSign to large companies who deal with mass number of documents to be signed. It speeds up the process, though it can be expensive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
