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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Security
Mobile
Regulatory Compliance
Templates
Notifications
Audit Trail
Workflow
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Akanshya A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Digital way of signing documents on the go
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Compared to other document signing solutions available on the market, DocuSign is exceptionally user-friendly and hassle-free when it comes to promptly and securely sending, receiving, and signing papers among numerous parties promptly and securely.
What is your favorite aspect of this product?
DocuSign's notification tool is one of my favorites since it immediately tells the recipient whenever new documents are received and are awaiting signature. In addition, I may save my digital signatures in the program dashboard so that I don't have to draw them each time.
What do you dislike most about this product?
The dislike thing about DocuSign is that it is not ideal for documents formatting and customization as it does not have an inbuilt document editor and annotation tool.
What recommendations would you give to someone considering this product?
If your company needs to frequently sign documents such as contracts, agreements, and proposals within remote team or cross-border client base, then docu
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Helps Innovate
Modupe A.
- Role: C-Level
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
We are closing deals faster.
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Innovative features are what sets Docusign apart from any other electronic signature software, that I have used before now.
What is your favorite aspect of this product?
Obviously, this has to be Docusigns agreement cloud. This Docusign infrastructure has made it possible for us within the accounting department, to create contractual documents, share the documents with external partners, track and append our signature on the document, from just about anywhere. Saving us important time and manpower.
What do you dislike most about this product?
I just think Docusign meets all of our expectations from an electronic signature platform. Very possible that other departments in my organization may have reservations, based on their unique needs, but we dont.
What recommendations would you give to someone considering this product?
Obviously, I recommend it to any team with a similar document signing process need, as ours.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bayarjargal M.
- Role: Consultant
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2021
Fantastic product
Likeliness to Recommend
What differentiates DocuSign from other similar products?
Easy to use, signature suggestions are great.
What is your favorite aspect of this product?
I used to send over hard copy of the contracts and Docusign made it easy for me and no need to wait for the contract to arrive
What do you dislike most about this product?
Great product overall
What recommendations would you give to someone considering this product?
Will save you the cost to send hard copy of the contracts
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
