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What is DocuSign?
Use DocuSign to complete approvals and agreements in minutes or hours—not days—from almost anywhere in the world. Quickly and securely access and sign documents. Easily upload and send documents for others to sign. Send reminders and check signing status almost any time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signatures
Digital Signature
User-Friendly
Security
Mobile
Regulatory Compliance
Templates
Notifications
Audit Trail
Workflow
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Vendor Support
Ease of IT Administration
Availability and Quality of Training
DocuSign Reviews
Aggie C.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Best Electronic Signature Software
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign makes electronic signing easy. It manages documents seamlessly and it's affordable too.
What is your favorite aspect of this product?
I like the ease of signing and requesting for electronic signature. The software is easy to use It's an affordable option
What do you dislike most about this product?
Everything has worked really well with DocuSign. No issues
What recommendations would you give to someone considering this product?
I highly recommend DocuSign as it's powerful and resourceful. It makes electronic signing easy. It's cost effective too
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Kari P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2022
Easy for all users
Likeliness to Recommend
What differentiates DocuSign from other similar products?
DocuSign is extremely straightforward. I feel like it tells you exactly what to do without overcomplicating the process. At the end of the day, you just need to have documents signed or sign documents, and it shouldn't be complex. They do this well.
What is your favorite aspect of this product?
I like how easy it is to sign something. It walks you through every part of the document you need to sign and tells you where to sign. There's little room for error.
What do you dislike most about this product?
Nothing jumps out at me. I have never had any real issues with the product.
What recommendations would you give to someone considering this product?
This is the perfect platform if you have complex contracts that require attention to detail. You won't miss a line because it tells you exactly where to sign.
Pros
- Reliable
- Enables Productivity
- Security Protects
- Performance Enhancing
David B.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted May 2022
The Original and best eSignature platform
Likeliness to Recommend
What differentiates DocuSign from other similar products?
This is the original eSignature Platform. It remains incredibly innovative and is one of the reasons that I bought stock (personal investing) in the company back in 2014 when it was under $50 a share. There are many imitators out there (imitation is the greatest form of flattery), and many are good. I think what sets DocuSign apart from similar products is their dominance with Fortune 1000 companies and global companies.
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Pricing is more expensive, which can be hard for small businesses.
What recommendations would you give to someone considering this product?
If you want the best, here it is. If you want a less expensive alternative with many of the same features, there are others out there. DocuSign delivers!
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
