What is DocuSign CLM?
DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuSign CLM?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Contract Approval
Contract Authoring
OCR Support
Reporting Analytics
Integration
Searchable Repository
Clause Management
Redlining
Workflow
Obligation Management
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
DocuSign CLM Reviews
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2024
Easy to use, integrates well
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Craig C.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2023
Solid Platform to Create and Establish Contracts
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
DocuSign has a clean and user-friendly dashboard that allows you to see the contracts, their status, progress, deadlines, and any pending actions. The other tool we were using was cluttered and overwhelming.
What is your favorite aspect of this product?
DocuSign CLM has a simple interface which shortens the onboarding process. You don't need to learn too much or watch many tutorials to use DocuSign appropriately. I also like it because you can upload Word document and edit it before sharing with clients or third parties for signing. You can also create a template and save it for easy editing whenever you want a custom contract.
What do you dislike most about this product?
DocuSign CLM is a premium platform so you need to pay to use it. Although they have a free trial, the cost might be a limiting factor for startups or individual users. It also takes some time to understand the function of every feature and get maximum value for your investment. I also feel that DocuSign CLM holds quite sensitive information and documents and need to assure users of strict security and privacy policies because such information could bring a company to its knees if it finds a way to the wrong hands.
What recommendations would you give to someone considering this product?
Utilize standard templates when creating contracts. You will save time and ensure the contracts have a uniform appearance or format. Remember to read the onboarding materials even if you feel DocuSign CLM is user-friendly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Umesh M.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Apr 2023
Documentation made easy and fun over DocuSign
Likeliness to Recommend
What differentiates DocuSign CLM from other similar products?
The flexibility to do the customizations like addition of manual scripts, change of data, date, names, stamp etc is one good feature which we generally don't get to see in other similar products.
What is your favorite aspect of this product?
Firstly I like it because it saves paper and do a lot to environment, secondly it has a good range of customized templates which generates a great digital forms and documents. We can even share the digital documents to as many users with a single click which saves a lot of time.
What do you dislike most about this product?
Apart from English, DocuSign can integrate more languages to cater the clients across geographies which is currently missing. Even we cannot download the entire documents bundle as a batch in single click, that could be really helpful which avoids singular download of each document.
What recommendations would you give to someone considering this product?
For Digital documentatio, signatures, stamps, sharing and all DocuSign is a great platform and one can use it with ease without any difficulty in understanding. Over the top, it saves a lot of time and paper, which makes you more happy and responsible at the end of the day. I highly recommend this tool.
Pros
- Friendly Negotiation
- Appreciates Incumbent Status
- Helps Innovate
- Reliable
