DigitalOcean Customer Reviews 2025 | Cloud Infrastructure as a

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DigitalOcean

Composite Score

8.4 /10

CX Score

8.7 /10

58 Reviews Write a Review

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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1 Top Rated Capabilities

0 Top Rated Features

2025

3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

3% Negative

8% Neutral

89% Positive

Pros

Caring
Continually Improving Product
Efficient Service
Helps Innovate

Feature Ratings

Average 81

Capacity Management

Load Balancing

Access Management

Cloud Integration

Cloud Backup

Data Migration

Regulatory Compliance

Multi Cloud Management

SLA Management

Systems Performance Management

Analytics and Reporting

Vendor Capability Ratings

Average 80

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training

DigitalOcean Reviews

Ananya J.

Role: Finance
Industry: Chemicals
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jun 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

There are multiple same type of product like digital Ocean I like its services support most.also it's provide easy instigation.

What is your favorite aspect of this product?

Great features.

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Please go through it

Pros

Helps Innovate
Performance Enhancing
Effective Service
Respectful

Cons

Wastes Time
Less Productive

Rahul A.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Enabled Dev Team to build/test quicker

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

Digital ocean is build for developer community which helps to build and deploy much quicker

What is your favorite aspect of this product?

Droplet from digital ocean and there Kubernetes offering

What do you dislike most about this product?

limitations of DR zones

What recommendations would you give to someone considering this product?

Good for new age and developer friendly companys

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Somnath N.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

One of the fastest growing cloud services provider

Likeliness to Recommend

8 /10

What differentiates DigitalOcean from other similar products?

Digital Ocean provides robust service in each technology with fabulous customer service and SLA.every day it's add new features.

What is your favorite aspect of this product?

Customer service and good SLA.

What do you dislike most about this product?

should add more features and product compare to other similar cloud providers.

What recommendations would you give to someone considering this product?

definitely go with it you will feel the difference for sure

Pros

Unique Features
Generous Negotitation
Security Protects
Reliable

Cons

Less Fair
Less Performance Enhancing
Less Effective Service

Latest Research

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

87 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Load Balancing Allows distribution of workloads across multiple computing resources.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Data Migration The ability to select and extract data from one storage system to another

Regulatory Compliance Includes compliance with regulations and standards such as SOX, HIPPA, NIST, PCI-DSS etc.

Multi Cloud Management Includes multiple cloud computing services, file transfers, and security guarantee.

SLA Management Includes a contracted delivery time, automated escalations, and timely resolutions.

Systems Performance Management Includes monitoring, analyzing and configuration in order to optimize performance and increase efficiency.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

DigitalOcean Reviews

Ananya J.

Easy to use

Likeliness to Recommend

Pros

Cons

Rahul A.

Enabled Dev Team to build/test quicker

Likeliness to Recommend

Pros

Somnath N.

One of the fastest growing cloud services provider

Likeliness to Recommend

Pros

Cons

Most Popular DigitalOcean Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

IBM Cloud Bare Metal

Alibaba Cloud

Title

1
Since last award

Feature Ratings

Capacity Management

Load Balancing

Access Management

Cloud Integration

Cloud Backup

Data Migration

Regulatory Compliance

Multi Cloud Management

SLA Management

Systems Performance Management

Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Vendor Support

Availability and Quality of Training