DigitalOcean Customer Reviews 2026 | Cloud Infrastructure as a

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DigitalOcean

Composite Score

8.5 /10

CX Score

8.8 /10

63 Reviews Write a Review

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details

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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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1 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2026

1 Top Rated Capabilities

0 Top Rated Features

2025

3 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

1 Top Rated Features

2023

DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

3% Negative

6% Neutral

91% Positive

Pros

Continually Improving Product
Efficient Service
Respectful
Enables Productivity

Feature Ratings

Average 81

Service Desk Integration

Open Source-Based

Asset Management

Workload Migration

Automated Deployment

Networking

Capacity Management

Access Management

Cloud Integration

Cloud Backup

Load Balancing

Vendor Capability Ratings

Average 81

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

DigitalOcean Reviews

Nkami-Eval E.

Role: Sales Marketing
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

great software

Likeliness to Recommend

6 /10

What differentiates DigitalOcean from other similar products?

simplicity and cost

What is your favorite aspect of this product?

developer friendly

What do you dislike most about this product?

scalability, support

What recommendations would you give to someone considering this product?

great you can try it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gaurav C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

DigitalOcean distinguishes itself with its simplicity, developer focus, and user-friendly experience. Its intuitive interface, transparent pricing, and robust community support make it a top choice for developers and SMBs seeking straightforward cloud hosting solutions.

What is your favorite aspect of this product?

I appreciate DigitalOcean's straightforward interface and ease of use, which accelerates the process of deploying and managing cloud resources. Its reliable performance and transparent pricing also contribute to a smooth development experience, allowing me to focus more on building and scaling my applications.

What do you dislike most about this product?

One aspect that could be improved is the range of available services and features compared to some other cloud providers. While DigitalOcean offers essential infrastructure services, it may lack some advanced features or integrations required for more complex or specialized use cases.

What recommendations would you give to someone considering this product?

I would recommend that before diving into DigitalOcean, define your project needs, explore their documentation for guidance, monitor resource usage for efficiency, consider managed services for easier maintenance, and implement backups and load balancers for reliability.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Nandera P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

cloud computing

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Increase the web application traffic.

What is your favorite aspect of this product?

Easy to use API it's simple and faster in domain management.

What recommendations would you give to someone considering this product?

Has large storage systems.

Pros

Reliable
Performance Enhancing
Inspires Innovation
Caring

Latest Research

DigitalOcean

What is DigitalOcean?

Company Details

Need Assistance?

Awards & Recognition

DigitalOcean Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love DigitalOcean?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Service Desk Integration Ability to integrate with Service desk

Open Source-Based OpenMetal is built on OpenStack and Ceph, which allows for lower costs than other providers and no license fees.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Workload Migration Ability to move servers and resources from one platform to another

Automated Deployment Clouds can be deployed on-demand and are ready to use in under one minute.

Networking Software defined networking and automation

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Access Management Includes social sign-on, external authorization, and fraud detection.

Cloud Integration Includes real-time data integration, APIs, and data quality.

Cloud Backup Includes backup schedules, encryption algorithms, and data support.

Load Balancing Allows distribution of workloads across multiple computing resources.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

DigitalOcean Reviews

Nkami-Eval E.

great software

Likeliness to Recommend

Pros

Gaurav C.

Fantastic Product

Likeliness to Recommend

Pros

Nandera P.

cloud computing

Likeliness to Recommend

Pros

Most Popular DigitalOcean Comparisons

Amazon EC2

Google Cloud

Microsoft Azure Virtual Machines

Oracle Cloud Infrastructure

IBM Cloud Bare Metal

Alibaba Cloud

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1
Since last award

1
Since last award

Feature Ratings

Service Desk Integration

Open Source-Based

Asset Management

Workload Migration

Automated Deployment

Networking

Capacity Management

Access Management

Cloud Integration

Cloud Backup

Load Balancing

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support