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DigitalOcean

DigitalOcean

Composite Score
8.4 /10
CX Score
8.7 /10
Category
DigitalOcean
8.4 /10

What is DigitalOcean?

DigitalOcean helps you create, automate, and manage a robust infrastructure with features like API, Floating IPs, Shared Private Networking, and Team Accounts.

Company Details


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Awards & Recognition

DigitalOcean won the following awards in the Cloud Infrastructure as a Service category

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DigitalOcean Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DigitalOcean.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DigitalOcean?

3% Negative
8% Neutral
89% Positive

Pros

  • Caring
  • Continually Improving Product
  • Efficient Service
  • Helps Innovate

Feature Ratings

Average 81

Capacity Management

85

Load Balancing

84

Access Management

84

Cloud Integration

83

Cloud Backup

83

Data Migration

82

Regulatory Compliance

81

Multi Cloud Management

81

SLA Management

80

Systems Performance Management

80

Analytics and Reporting

79

Vendor Capability Ratings

Average 80

Business Value Created

84

Ease of IT Administration

84

Quality of Features

84

Ease of Customization

82

Ease of Implementation

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Breadth of Features

79

Ease of Data Integration

77

Vendor Support

76

Availability and Quality of Training

73

DigitalOcean Reviews

Shivani D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Great Cloud provider service with great support

Likeliness to Recommend

10 /10

What differentiates DigitalOcean from other similar products?

It is very userfriendly and easy to use. Less downtime and stable VMs

What is your favorite aspect of this product?

Very user-friendly and a range of features available.

What do you dislike most about this product?

Fewer features of AI are available at the moment.

What recommendations would you give to someone considering this product?

If you are looking for something easy to use and less price.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Taofeeq H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Simplified solution for cloud computing needs!

Likeliness to Recommend

7 /10

What differentiates DigitalOcean from other similar products?

Efficient scaling

What is your favorite aspect of this product?

Managed databases

What do you dislike most about this product?

Little AI infrastructure support

What recommendations would you give to someone considering this product?

Go for it for minimal set up and maintenance.

Pros

  • Unique Features
  • Effective Service
  • Security Protects
  • Reliable

Keshavulu D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

9 /10

What differentiates DigitalOcean from other similar products?

Simplicity: A user-friendly interface and easy setup for developers, making it ideal for beginners and small businesses. Developer-Centric Tools: Preconfigured droplets, one-click apps, and API-first approach to streamline application deployment. Affordable Pricing: Transparent and competitive pricing, with low entry costs for cloud infrastructure. Focus on Simplicity Over Complexity: Offers essential cloud features without overwhelming users with too many options. Global Data Centers: Multiple data centers worldwide, ensuring high availability and low-latency access.

What is your favorite aspect of this product?

My favorite aspect of DigitalOcean is its simplicity and developer focus. The platform is designed to be intuitive, making it easy for developers to launch and manage cloud infrastructure with minimal setup. Features like one-click apps and pre-configured droplets streamline the deployment process, allowing users to focus on development rather than infrastructure management. This simplicity, combined with affordable pricing, makes DigitalOcean an attractive option for startups and small businesses.

What do you dislike most about this product?

One downside of DigitalOcean is its limited advanced features compared to larger cloud providers like AWS or Azure. While it excels in simplicity and ease of use, it lacks some enterprise-grade features such as advanced networking options (e.g., VPC peering, custom routing), comprehensive managed services, and granular security controls. This can be a limitation for users with more complex or highly customized infrastructure needs.

What recommendations would you give to someone considering this product?

Start with Small Projects: Test the platform with smaller, less complex applications to get familiar with its ease of use and pricing. Leverage One-Click Apps: Use pre-configured apps and droplets to quickly set up common services without manual configuration. Understand the Limitations: Be aware of the product's simpler feature set and ensure it meets your current needs. Monitor Usage: Use DigitalOcean’s monitoring tools to track performance and optimize resource usage. Take Advantage of the Community: Engage with DigitalOcean’s community for troubleshooting, guides, and best practices.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Effective Service
  • Vendor Friendly Policies

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