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Dialpad Connect Logo
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Dialpad

Dialpad Connect

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dialpad Connect
9.0 /10

What is Dialpad Connect?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Connect?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Instant Messaging

88

Video Conferencing

88

File Transfer

87

Audio Conferencing Call in Bridge

87

Audio Controls

85

Keyboard Mouse Control

85

Facilitator Functions

85

Virtual Whiteboard

84

Screen Share

84

Application Share

82

Vendor Capability Ratings

Average 84

Ease of Customization

86

Breadth of Features

86

Quality of Features

85

Ease of IT Administration

85

Ease of Implementation

84

Availability and Quality of Training

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Business Value Created

82

Vendor Support

82

Dialpad Connect Reviews

Lainer A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Efficiency in audio conferences.

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

UberConference is key in terms of the services it offers such as personalized music on hold, call controls, document sharing, integrated social profiles, local dialing numbers, call recording, international calls, analytics, dialing to add people, free calls and web conferences.

What is your favorite aspect of this product?

I like UberConference is a great help to plan, monitor and track conference calls through its exclusive web interface, it makes it easy to see and hear who is calling to certify and confirm contact or approach with project teams and customers, it is great to integrate contacts with social networks, it allows to have more complete information about customers, it allows data capture or converting the information of calls to MP3 format to download it later, it is very timely to start conferences with consumers , by its outgoing call system to invite them to enter or attend them.

What do you dislike most about this product?

With UberConference I have no difficulties, their communication services are purely professional.

What recommendations would you give to someone considering this product?

I recommend UberConference allows you to join meetings instantly without using a PIN, screen sharing, it facilitates the Android and IOS application to start meetings from any device, anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Liam F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Reliable and secure video conferencing.

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

In summary, a difference between Uberconference and Zoom is that Zoom provides an exclusive service for schools at the time of registration, while Uberconference is more for business use and in a particular case, although on occasions it has been observed that it is used in the educational field but in few occasions.

What is your favorite aspect of this product?

In my opinion, I like Uberconference that allows you to share screens and that through it I can hold safe and reliable virtual meetings. However, its audio and video quality is very good, which makes this a very good option to choose when you need to make a Videoconference.

What do you dislike most about this product?

In short, I do not like Uberconference that with slow connections it tends to jam the image or suffer audio delays, this because it needs a large bandwidth to be able to work.

What recommendations would you give to someone considering this product?

In summary, I recommend when implementing this great software to have an excellent internet connection since only then its quality can be enjoyed to the fullest without problems of audio delays and frozen image.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Respectful

Jersy J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Instant meetings.

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

The difference between UberConference and other similar products is that it allows me to videoconference with my team with total accessibility, simplicity and security, share screen while transmitting video to keep everyone on the same page, it offers quality meetings without the need for heavy downloads and loss. of time.

What is your favorite aspect of this product?

My favorite aspect of UberConference is that I can conduct my meetings safely and efficiently with full coverage and excellent wireless connection, HD audio and video quality, it helps me stay connected with my colleagues, clients and coworkers no matter where I am. each one, we can collaborate immediately through a screen, I love that it is very easy to configure.

What do you dislike most about this product?

UberConferencia is a software that provides an unprecedented service, a tool that provides quality of services without failures or interruptions, with excellent operation from start to finish, it has not thrown me any errors or displeasure.

What recommendations would you give to someone considering this product?

I recommend UberConference to anyone who needs to develop online meetings by sharing screen through audio, video and web with excellent wireless connection, enriching options and features, it is perfect for communicating by sharing screen from anywhere and any device, saves our time and expenses in travel the best way to carry out our remote work.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Dialpad Connect Comparisons

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