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Dialpad

Dialpad Connect

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dialpad Connect
9.0 /10

What is Dialpad Connect?

Our rich interface makes it easy to do things like mute a noisy caller, dial-in another person mid-call, share your screen, call controls and more.

Company Details


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Awards & Recognition

Dialpad Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Dialpad Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dialpad Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dialpad Connect?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

89

Instant Messaging

88

Video Conferencing

88

File Transfer

87

Audio Conferencing Call in Bridge

87

Audio Controls

85

Keyboard Mouse Control

85

Facilitator Functions

85

Virtual Whiteboard

84

Screen Share

84

Application Share

82

Vendor Capability Ratings

Average 84

Ease of Customization

86

Breadth of Features

86

Quality of Features

85

Ease of IT Administration

85

Ease of Implementation

84

Availability and Quality of Training

84

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Business Value Created

82

Vendor Support

82

Dialpad Connect Reviews

Emma J.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

CONNECTION WITHOUT LIMITS.

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

The difference between UberConference and other similar products is that it does not require heavy downloads, offers a visually pleasing interface, is very easy to use quickly, offers great advantages and solutions when conducting meetings, differentiates itself by offering excellent products and services which are at our disposal.

What is your favorite aspect of this product?

My favorite aspect of UberConference is the ease with which I can schedule and initiate calls directly from my favorite browser, HD video meetings, web conferencing and mobile apps, I love its features that I can fully make use of. I love that it is constantly improving and that it works hand in hand with its users. It is a wonderful platform that exceeds expectations.

What do you dislike most about this product?

UberConference is a tool that has worked perfectly for me and has been of great help to me and my work team, it helps us stay well connected and working productively, so far I have no bad comments, it has worked very well for me without failures or interruptions.

What recommendations would you give to someone considering this product?

I recommend UberConference to anyone who is considering its use, it is a wonderful platform that offers the opportunity to start meetings in real time by sharing face to face as if we were in the same place, it offers excellent features and functions. A visually pleasing interface, security and speed. It works perfectly from anywhere and on any device, adapting to our needs and fulfilling what is promised, it offers more than what we normally need to collaborate online, with a free trial and great benefits, it is of great help and offers total and resounding success.

Pros

  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Kanje A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

UberConference Review

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

UberConference offers some of the best controls when it comes to conferencing - from muting, noise cancellation, screen sharing and more. In addition, a business saves on operation costs as it is one of the most affordable choices out there.

What is your favorite aspect of this product?

UberConference offers an affordable and convenient way to make video calls and general conferencing Offers great features such noise cancellation and screen sharing The software offers better controls during a conferencing session.

What do you dislike most about this product?

I have not had issues with UberConference

What recommendations would you give to someone considering this product?

UberConference is a great software that will save you money while offering best features for conferencing. Try it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Adrian P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Special video conferencing service.

Likeliness to Recommend

9 /10

What differentiates Dialpad Connect from other similar products?

Globally I express a difference between UberConference and Zoom which consists in that Zoom has a unique registration system for schools on its home page while UberConference does not apply this method.

What is your favorite aspect of this product?

In summary, I like UberConference, which applies a very intuitive and easy-to-use interface for all participants, however its image quality and audio make it a great option to choose for making visual meetings.

What do you dislike most about this product?

In my opinion, it should be noted that Bluejeans currently suffers from freezing of its image or delays in its audio, it occurs mostly when the internet connection is somewhat slow.

What recommendations would you give to someone considering this product?

Finally, I summarize that those who need a video conferencing program use UberConference, but also have an immediate connection to the fast internet to avoid inconveniences during its execution.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Saves Time

Most Popular Dialpad Connect Comparisons

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