What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Surveys and Polling
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
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Constant Contact Reviews
Sanjay P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2021
A very unique application for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
I have encountered many softwares for email marketing but Constant Contact is one of the best email Marketing Platform i have ever used. It allows you to create campaigns and instantly send them to your customers. It has helped us to improve our sales in a great way.
What is your favorite aspect of this product?
I like Constant Contact because it is easy and fast to install, set up and get started. Again, it has a very responsive customer support team behind it, they are always available to help you when you need them most. With the help of Constant Contact, interacting with consumers is easy and fast.
What do you dislike most about this product?
I have used Constant Contact for a very long time and it has been of great help. Nothing to mention as a dislike about it.
What recommendations would you give to someone considering this product?
To all prospective customers considering Constant Contact, i advice them to go ahead and implement it.
Pros
- Reliable
- Enables Productivity
- Caring
- Client Friendly Policies
Moses M.
- Role: Sales Marketing
- Industry: Energy
- Involvement: End User of Application
Submitted Sep 2021
My 3 years experience with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
In the market, there are different softwares for email marketing but Constant Contact is the best. It allows you to market your business widely and it saves you time. I like how it is easy and fast to create campaigns and instantly send them.
What is your favorite aspect of this product?
Since i started using Constant Contact, it has been a reliable and very effective application for email marketing. It makes our work easier and more efficient. It allows us to keep in touch with our international customers across the world.
What do you dislike most about this product?
Constant Contact is an excellent and outstanding solution for email marketing. I have never experienced any downsides.
What recommendations would you give to someone considering this product?
I recommend Constant Contact for email marketing services. It is a powerful and easy-to-use application every company should implement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Steve D.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Great tool for both small and large businesses.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
The reason why we shall renew Constant Contact is because of its functionality, performance and usability. I like ease of automation design and campaign creation and ease of integration with WordPress. Again, Constant Contact is easy to implement, set up and use.
What is your favorite aspect of this product?
Constant Contact is simple to implement, set up and use. It is one of the most secure email marketing application i have ever used. It allows you to create powerful campaigns and instantly send them. It is an outstanding email marketing tool with a very helpful customer support team behind it.
What do you dislike most about this product?
I think there isn't anything so far that I don't like about Constant Contact. It is a complete software for email marketing.
What recommendations would you give to someone considering this product?
The application is very helpful and reliable. I recommend it to everyone looking for a great platform for email marketing.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
