What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Surveys and Polling
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
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Constant Contact Reviews
James M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
A very secure and reliable email marketing tool.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is a very unique and amazing platform that has helped us to have a incredible strategies when it comes to marketing. It allows us to reduce the cost of marketing and increase our input. It is an excellent and extraordinary solution that provides high security system which makes it a super powerful tool for email marketing.
What is your favorite aspect of this product?
Constant Contact allows you to keep in touch with international customers across the world. It is an amazing and outstanding product that saves you time and money. It allows you to manage email lists easily, send outbound emails and personalize emails. The customer support team behind Constant Contact is very understanding and professional. They always handle your issues with professionalism.
What do you dislike most about this product?
When it comes to online marketing, then Constant Contact is the best software you'll ever find. Until today, i haven't experienced any challenge.
What recommendations would you give to someone considering this product?
My experience with Constant Contact has been overwhelming. I must recommend it.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Saves Time
David N.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Email marketing made easy with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
We are highly satisfied with the great services Constant Contact offers. It is an excellent and outstanding solution for email marketing whereby it allows you to market your services globally. It is simple, fast and easy to implement and use.
What is your favorite aspect of this product?
My favorite aspect of using Constant Contact is that it allows you to collaborate with clients globally. It also allows you to create mass campaigns and send them instantly. It supports great and powerful features that make it an exceptional tool for email marketing.
What do you dislike most about this product?
Constant Contact has really been amazing. It is an outstanding platform for email marketing. I highly recommend it.
What recommendations would you give to someone considering this product?
I like everything about Constant Contact. I have used it for long and i recommend it as a powerful and reliable solution for email marketing.
Pros
- Helps Innovate
- Unique Features
- Client Friendly Policies
- Transparent
Martha A.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2021
An exceptional software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
First, i like Constant Contact because it has helped us to improve our sales by enabling us to market our products and services globally. It is a very beneficial application that every company should implement. Behind Constant Contact, there is a great customer support team that helps you instantly especially when you need help.
What is your favorite aspect of this product?
Constant Contact is a must use software because it allows you to engage with customers around the Globe. Again, it has a very responsive customer support team that responds quickly to your inquiries. It allows us to manage email lists, send multiple emails within seconds and personalize emails.
What do you dislike most about this product?
Since i started using Constant Contact, i have never encountered any challenge. Infact, it is a recommendable software for email marketing purposes.
What recommendations would you give to someone considering this product?
I recommend Constant Contact to all companies looking for a beneficial solution for email marketing.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
