What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceConstant Contact Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Constant Contact.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
Campaign Management
SPAM Compliance
Basic Reporting and Analytics
Surveys and Polling
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Also Featured in...
Marketing Automation - B2C
Translation missing: en.product_page.ratings.score 8.2
View Constant Contact in this category (opens in a new tab)
Marketing Automation - B2B
Translation missing: en.product_page.ratings.score 8.2
View Constant Contact in this category (opens in a new tab)
Marketing Platforms - Midmarket
Translation missing: en.product_page.ratings.score 7.9
View Constant Contact in this category (opens in a new tab)
Constant Contact Reviews
Gladys M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
My glundelicious experience with Constant Contact.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has a very intuitive and user-friendly interface that makes it very easy and simple to use and learn. It is a recommendable software since it allows you to market your business widely across the world. It allows you to create several professional campaigns and instantly send them.
What is your favorite aspect of this product?
My love for Constant Contact is undeniable because it makes our marketing efforts more easier. It is one of the best email Marketing solution that helps you to improve your marketing strategies thus improving your business input.
What do you dislike most about this product?
Constant Contact has been really helpful and reliable. I lack nothing to dislike about it.
What recommendations would you give to someone considering this product?
I recommend Constant Contact. It is a great and reliable solution for email marketing purposes.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
James K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
A recommendable software for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact has been really amazing since it helps us to interact with our clients and business partners around the world. It is a powerful and easy-to-use application that allows us to market our services online thus saving us much time and money. It has a very responsive customer support team behind it.
What is your favorite aspect of this product?
My experience with Constant Contact has been really amazing. I like it because it is a very secure application for email marketing. It supports multiple languages which makes it easy to learn and use in different countries. Creating multiple campaigns and sending them is extremely easy and fast.
What do you dislike most about this product?
Constant Contact has been a reliable tool for email marketing. I have never encountered any challenge while using it.
What recommendations would you give to someone considering this product?
To all companies around the world, i highly recommend Constant Contact for email marketing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Charles K.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Sep 2021
A very unique and secure tool for email marketing.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Its always very enjoyable to have such an excellent and extraordinary software for email marketing in our organization. Constant Contact allows us to engage easily and quickly with our local and international customers. It allows us to create eye-catching campaigns and send them instantly. Managing email lists is extremely easy.
What is your favorite aspect of this product?
I like Constant Contact because it is a very beneficial and reliable application for email marketing. Allows you to send outbound emails in few seconds, building and personalizing emails and easily and quickly manage email lists. It is intuitive, user-friendly and simple to install and set up. Additionally, Constant Contact customer service is on another level, very helpful and responsive.
What do you dislike most about this product?
To be frank, I can't remember anything that disappointed me while using Constant Contact. It is always a great and reliable solution for online marketing.
What recommendations would you give to someone considering this product?
Constant Contact is simple, fast and easy to implement and set up. Again, it is a very secure and safe tool for email marketing. I highly recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
