What is Constant Contact?
Constant Contact is a digital marketing platform that makes email marketing easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals. From email to social marketing, time-saving automations to standout customer support, we help your business grab the attention — and revenue — it deserves.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
91 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Security Protects
- Reliable
- Acts with Integrity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Auto-Responders
Email Templates
SPAM Compliance
Surveys and Polling
Campaign Management
Basic Reporting and Analytics
Segmentation
Contact Database
Sales Intelligence & Conversion Rates
Dynamic Content
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
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Constant Contact Reviews
Aaliyah H.
- Role: Industry Specific Role
- Industry: Agriculture
- Involvement: End User of Application
Submitted Apr 2022
Constant Contact, easy and simplified!
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact help us to create Instagram and Facebook ads very easily that drive traffic to our business which is all directly from our account. It helps us to succeed and grow our business with affordable marketing plans. They also help us to create and design emails easily and we can also easily send the emails. It is easy to use their interface.
What is your favorite aspect of this product?
Constant Contacts has powerful and simple tools that help us to develop more efficient and strategic emails helping us to reach our clients in best way. They also help us in saving our time because their customized templates enable us to generate efficient emails in minimum time thus saving our time while promoting our business.
What do you dislike most about this product?
Constant Contact have steep pricing plans that everyone cannot afford. Also, their newsletter lacks considerably in styling department. Also, their basic personalization feature needs to be improved. Email deliverability needs further improvement.
What recommendations would you give to someone considering this product?
Constant Contact offers efficient package of email marketing and because of their customized templates which help us to generate strategic emails. They help us to create emails that stand out on any device with easy email editor tools.
Pros
- Inspires Innovation
- Caring
- Saves Time
- Transparent
Robyn H.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Mar 2022
Easy to use, low price, and easy to implement
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is easy to use and very easy on the budget. Constant Contact provides better pre-made templates to allow non-designers to be able to create attractive content without technical knowledge.
What is your favorite aspect of this product?
Pre-made templates
What do you dislike most about this product?
Doesn't have as much marketing automation functionality and logic as some of the other platforms.
What recommendations would you give to someone considering this product?
If you need something that allows you to send emails and have basic marketing automation functions, Constant Contact may be a good fit. It's easy to implement and easy to onboard. This product doesn't require special knowledge. And the price point is one of the best out there.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Adiratna D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Interaction that fulfills email advertising needs
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact is extremely simple to utilize, so you can truly prepare anybody to utilize it, which isn't generally the case w. email promoting devices. I have relatively little involvement in the HTML side so I was unable to address that. I believe it's less fitting for email crusades with more perplexing necessities except if you anticipate doing this in HTML. The simplified point of interaction, while instinctive, has restricted choices.
What is your favorite aspect of this product?
You can achieve a considerable amount utilizing the simplified connection point, so there is less custom HTML required. Simple to use for people who are not educated. Exceptionally fast transfer speed for contact records when contrasted and other email showcasing sellers. Simple to tweak contact records. Shows substantially more reliably across various email clients when contrasted and other email advertising sellers
What do you dislike most about this product?
An intuitive point of interaction can be buggy. For instance, when you haul in a part, here and there the email format continues to scroll, so you're not ready to drop in the part. Revealing is a piece of befuddling. There are 2 unique ways of getting too revealing and I accept just one of them permitted you to see click rates for installed joins. Limits on the simplified connection point. For instance, you're not ready to make a sidebar that traverses the whole length of the email, which was a solicitation from a client.
What recommendations would you give to someone considering this product?
Constant Contact is incredible while attempting to target explicit market sections. We ordinarily prefer to portion our lord list by area, yet in addition have item sections, also. They truly do give pre-made sections to get you going as well. We don't generally utilize their email developer, we view others as more adaptable, instinctive, and have more assortment. We truly do lean toward messaging from Constant Contact,
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
