What is Conga CLM?
Conga CLM offers innovative ways for Chief Legal Officers to reinvent their contract processes. Capitalizing on the power of AI, these legal leaders are delivering consistent execution of best practices across the contract lifecycle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Conga CLM?
Pros
- Friendly Negotiation
- Trustworthy
- Respectful
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Signature
Workflow
Contract Approval
Reporting Analytics
Contract Authoring
Clause Management
OCR Support
Integration
Searchable Repository
Redlining
Obligation Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Conga CLM Reviews
Paul E.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2025
Streamlined Contract Management with Intelligence
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
What sets Conga apart, for me, is how seamlessly it ties into Salesforce and other business systems, so contract data flows naturally into the tools teams already use. I also appreciate how it balances power with ease of use — it handles complex workflows and automation without feeling overwhelming. Unlike some platforms that focus only on AI or only on workflow, Conga feels like it combines both in a way that actually helps me get work done faster.
What is your favorite aspect of this product?
What I really love about Conga is how it streamlines the entire contract process without overcomplicating things. The automation, templates, and workflow integration save me so much time.
What do you dislike most about this product?
One thing that can be a bit challenging is that getting Conga fully set up and tailored to your workflows takes some effort. It requires planning and patience upfront, but once it’s in place, the platform runs smoothly, so it’s more of an initial time investment than an ongoing issue..
What recommendations would you give to someone considering this product?
I would say it’s best suited for medium to large teams, especially if you’re already using Salesforce. Be ready to spend a bit of time upfront on setup and customization, because that effort pays off in smoother workflows and less manual work later. Overall, it’s a solid choice if you want a platform that makes managing complex contracts easier and more efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Karthik R.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Robust Contract Management Solution
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
Conga Contracts distinguishes itself from other similar products through its seamless integration with Salesforce, robust contract lifecycle management features, and customizable workflows. Its ability to automate contract processes, provide real-time insights, and enhance collaboration sets it apart in the market. Additionally, Conga Contracts offers a user-friendly interface and extensive customization options, catering to the unique needs of organizations across various industries
What is your favorite aspect of this product?
Conga Contracts is its seamless integration with Salesforce. This integration allows for a unified platform for managing contracts and customer relationships, streamlining processes and enhancing efficiency for users
What do you dislike most about this product?
some users have reported challenges with the complexity of initial setup and configuration in Conga Contracts. Additionally, there may be occasional limitations in customization options for specific needs, which could be a drawback for some users.
What recommendations would you give to someone considering this product?
I would recommend the following: Clearly define your organization's contract management requirements and objectives to ensure Conga Contracts aligns with your needs. Allocate sufficient time and resources for the initial setup and configuration process, and consider seeking assistance from Conga or a certified partner if needed. Take advantage of Conga Contracts' customization options to tailor the platform to match your specific workflows and processes. Invest in comprehensive training for users to ensure they are proficient in using Conga Contracts' features and functionalities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Chelsea E.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2023
Great for contract templates
Likeliness to Recommend
What differentiates Conga CLM from other similar products?
The ease of adding templates for contracts
What is your favorite aspect of this product?
The templates
What do you dislike most about this product?
The search ability can be difficult
What recommendations would you give to someone considering this product?
To use for easy contract creation
