What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Planning and Scheduling
Workflow Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Ramsay L.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Apr 2022
The most complete and efficient query base!
Likeliness to Recommend
What differentiates Confluence from other similar products?
One of the uses that this tool has had within my organization is as a base for internal and external consultation and has been very useful in providing quick solutions to problems and incidents that arise with the products and services we offer. The flow of information has been another factor greatly improved with the acquisition of this tool; it is a great ally to store, refresh, and consult the documentation of the organization's projects, products, and services.
What is your favorite aspect of this product?
I love the way I can collaborate with my colleagues through Confluence and how the whole team can contribute and organize information within the environment; it serves to complement each other. Its storage capacity and access to accumulated knowledge make it comparable to wiki tools; it has a perfect knowledge base. Another thing I like about this tool's its ability to integrate with numerous external tools to extend its reach and functionality within the organization.
What do you dislike most about this product?
The only thing this tool has against it is its limitations when integrating with third-party tools; other than that, I can't find anything I don't like about Confluence.
What recommendations would you give to someone considering this product?
Confluence is one of the best tools for managing and using information; it has an exemplary user interface, easy to understand and easy to use, and the incorporation of new personnel is fast. I recommend it because it is an excellent resource for any company.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Mario R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Good Product, can contain ocean of documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Amount of documentation that can be stored on it
What is your favorite aspect of this product?
Part of Suite atlassian
What do you dislike most about this product?
UI can be bettered, sometimes becomes very hard to navigate
What recommendations would you give to someone considering this product?
Most helpful when used with other Atlassian products
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate
Camila J.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Atlassian Apps - Solutions in Your Hands
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is mostly used for documentation. Several divisions rely on it as their primary source of documentation. As I know, it is utilized by Engineers, IT, Management Consulting, Sales, and other departments. It has a nice user interface for training and security systems, also widgets (plug-ins) if extra features are necessary.
What is your favorite aspect of this product?
The interface is simple and intuitive, and the design is adaptive. The software is always being improved, as seen by new dashboard, searching, working practices, and workflows capabilities. A large variety of connection packages are available to augment base capabilities
What do you dislike most about this product?
Customers have reported, like with other Atlassian services, that portions of Confluence are tough to understand straight away. Confluence isn't really a free program, however it does provide free week-long tryout.
What recommendations would you give to someone considering this product?
JIRA is an excellent tool for organizing needs, tasks, test or acceptance processes. Confluence's website is ideal for small to big enterprises looking for reliable data exchange solutions.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
