What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Planning and Scheduling
Workflow Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Sanjeev K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and good for documenting
Likeliness to Recommend
What differentiates Confluence from other similar products?
Very easy to use, UI is great and good for documentation
What is your favorite aspect of this product?
Documenting the process and knowledge transfer
What do you dislike most about this product?
Nothing, i can think of
What recommendations would you give to someone considering this product?
I would recommend this to everyone for documenting the process and knowledge transfer
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Jannat ul I.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Confluence is a collaborative wiki.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a cutting-edge platform for collaborative document editing without sending copies. The ability to create templates is valuable. It's easy to use because input and content creation is simple, security and access are customizable, and it has many add-ons and plugins for integration with other software. Confluence is ideal for internal and external content sharing, our company's hub, and the best online document editor. It is used externally to share customer documentation, online help, and integration specifications on our product platform. That is a unique tool.
What is your favorite aspect of this product?
Confluence is a collaborative wiki that simplifies project planning, editing, multiple notes, task assignments, and feedback. It centralizes meetings, decisions, PRD, sprints, and outside documents. Confluence can organize and locate a lot of project documentation that is customizable and accessible to stakeholders and clients. Its intuitive user interface allows any PC user to use it and produce good results. Its intuitive user interface allows any PC user to use it and produce good results. The solution showed us where we were doing well and failing, helping us make better decisions.
What do you dislike most about this product?
Confluence's interface is confusing, and the preview function has issues rendering pages with scripts embedded within them. The fact that even a single corrupt page can bring an entire file to a halt is hugely frustrating to me. Unfortunately, it's not always clear which links go to which page in Confluence, given that the same page can have both long and short URLs.
What recommendations would you give to someone considering this product?
Confluence is not software for managing things; it is a place to store information. It integrates many productivity-boosting third-party platforms, and it manages documents instantly. It is scalable and flexible, and this platform optimizes collaboration. I would recommend it to other people.
Pros
- Enables Productivity
- Effective Service
- Caring
- Saves Time
Shivali M.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and very helpful in documenting
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a great product in documenting any documents and for training.
What is your favorite aspect of this product?
Documenting anything and drag and drop
What do you dislike most about this product?
Nothing i can think of
What recommendations would you give to someone considering this product?
Yes, i would recommend this to everyone for documenting
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
