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Confluence Logo Award Winner Product Badge
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Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

90

Document Management

90

Resource Management

86

Planning and Scheduling

86

Workflow Management

86

Reporting

86

Time & Expense Tracking

85

Hierarchical Task Management

85

Dependency and Milestone Tracking

84

Budget Management

83

Mobile Access

81

Vendor Capability Ratings

Average 85

Quality of Features

87

Business Value Created

86

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Abraham R.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A powerful platform to manage different projects

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

I have used Confluence on multiple teams, and it rapidly became our preferred method of recording outcomes, discoveries, forecasts, and takeaways. I like that it comes as a complete package and doesn't need many add-ons to function properly.

What is your favorite aspect of this product?

The ability of the many teams working on our projects to construct run books and keep project-specific documentation is the best feature of CONFLUENCE. It offers enough resources within a document to properly format it so that everyone on the team can understand it. The installation instructions for the numerous tools that we use on a daily basis can also be stored.

What do you dislike most about this product?

When there are several written papers to present, the presentation can become a little disorganized. Announcements and updates Users may receive tedious and repetitious emails. I dislike that using the export data capability requires purchasing add-ons.

What recommendations would you give to someone considering this product?

confluence makes it simple to create and update pages. It offers a ton of capabilities, and structuring the pages to meet corporate requirements is simple for doing. Even though confluence is an Atlassian product, it is simple to use and offers a variety of macro possibilities that really can aid in program management. People can also simply call Jira data on confluence.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Ankit M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic product to use for documentation

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence has many features and it is great for documentation, adding tables

What is your favorite aspect of this product?

Adding tables and documentation

What do you dislike most about this product?

It is a great product

What recommendations would you give to someone considering this product?

Yes, it is a very good product for any organization for documenting anything

Pros

  • Saves Time
  • Client Friendly Policies
  • Transparent
  • Friendly Negotiation

Mercy C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

It offers fantastic features.

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easy to drag and drop files on the same page. It also allows you to choose members that you want to share the files with and they can view and download them. Additionally, multiple users can work simultaneously on the same file hence saving on time.

What is your favorite aspect of this product?

Confluence has helped us in team management. We have been able to prioritize tasks through hierarchy lists.In addition, team members can comment on current projects hence enhancing quick decision making.

What do you dislike most about this product?

So far it has been a very efficient software for us that I do not see anything to dislike about.

What recommendations would you give to someone considering this product?

They should give it a try. Managing projects has been made easier, by simply creating pages and assigning tasks to members with due dates in order to meet the projects timeline.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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