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Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Collaboration

90

Document Management

90

Resource Management

86

Planning and Scheduling

86

Workflow Management

86

Reporting

86

Time & Expense Tracking

85

Hierarchical Task Management

85

Dependency and Milestone Tracking

84

Budget Management

83

Mobile Access

81

Vendor Capability Ratings

Average 85

Quality of Features

87

Business Value Created

86

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Usability and Intuitiveness

85

Ease of Implementation

84

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Surprisingly effective product for task management

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

There are few options for custom formatting, there are restrictions when developing pages and documents, and the integration with third-party services is weak. To be performed with few resources and in a shorter amount of time, the setup must be completely streamlined and flawless. CONFLUENCE is a partner who is not only committed to developing a pretty efficient product but also to sustaining a good relationship with their clients. CONFLUENCE, in my opinion, is incredibly efficient, top-notch, and adorable—especially in these modern times and eras where people recognize the need of receiving responses instantly.

What is your favorite aspect of this product?

This project management platform is one of my top picks because it has made it easier for my international colleagues and clients and me to work collaboratively. Despite working from various locations, this software let us handle our files and documents more quickly. The most endearing aspect of that system is that it all-in-one platform and drove me to utilize a single tool for all of my activity plans, help documents, checklists, and testing procedures.

What do you dislike most about this product?

The setup is a major worry because it is complicated, and if the workstation is not arranged appropriately finding stuff a become very challenging on it. Because of its poor assimilation with some of the normal business apps we use, its implementation in our workplace has taken a long time.

What recommendations would you give to someone considering this product?

CONFLUENCE project management platform equips project managers well and enables users and stakeholders to collaborate on workflow and tasks more securely and conveniently. It is also modern and easy to use. It provides a quick and secure solution for you to distribute and change paperwork among your team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Patrick C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A modern and collaborative workplace

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

When we went for its research, testing, and comparison, it boggled my mind with its cleanliness and technical ability, which is why we chose a system that was less sophisticated and less expensive. Its seemingly straightforward method is actually an ingenious technique for us to move our projects from planning to implementation effortlessly and flawlessly, allowing us to focus on the product's quality rather than work management.

What is your favorite aspect of this product?

All essential components are present and are judiciously positioned in CONFLUENCE. The thing that makes it special is that none of its features have ever been hidden. Task management, task division, responsibility allocations, status checks, deadline definitions, documentation, and collaboration can all be done in CONFLUENCE like a fun game. It is a very interactive platform that makes our eyes and Brain feel comfortable.

What do you dislike most about this product?

I don't see any flaws because it is flawlessly tailored. Reports are excellently compiled with well-built tables. With only one unique platform, it has the potential to totally replace a number of presentation, document management, and task management tools. It also runs a little slowly on my internet browser, which is annoying.

What recommendations would you give to someone considering this product?

Companies might choose CONFLUENCE if they want a safe and interactive system with simpler pricing models and better performance. You may handle two or more projects at once on this powerful project management platform since it makes everything so clear that you never get lost using it. It is modestly priced and well-designed.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Imran Noon D.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic and Incredible Product, Super Happy

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easier to get started with as compared to share point, and user interface is more friendly

What is your favorite aspect of this product?

The intuitiveness of the interface, easy organization of content makes navigation super easy.

What do you dislike most about this product?

I don't think so if I dislike anything, this is one of my favorite tool so far.

What recommendations would you give to someone considering this product?

If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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