What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Respectful
- Enables Productivity
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Hosting
Document Sharing
Security and Access Control
Access Tracking
Version Control
Searchability
Editor Functions
Metrics and Reporting
Publication Workflow
Indexing and Classification
Check Out Check in
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Project Management - Enterprise
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Knowledge Management
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Confluence Reviews
Krishna K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2023
The Prefect tool for Document sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence provides more features and ease of use. It is more secure and reliable.
What is your favorite aspect of this product?
I like the multiple file extension support feature and access controls on doc for privacy.
What do you dislike most about this product?
Sometimes the pages take much time to load or account logs out automatically due to cache of browser, but apart from this it is overall great.
What recommendations would you give to someone considering this product?
Definitely a go to product if you need it to keep track of documents and share them with your peers.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Clifton J.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Mar 2023
Confluence simplifies the organizational hierarchy
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence excels at arranging documents and information packets for quick access at all levels of an organization. The site is useful for businesses of all sizes to maintain efficiency and accuracy.
What is your favorite aspect of this product?
Confluence aids businesses in maintaining order and providing a centralized location where employees may find the information they require. The site acts as a central repository for all relevant materials, thus resolving the issue of scattered storage.
What do you dislike most about this product?
The learning curve for Confluence is a bit steep, and some of the features don't feel as polished as they could be. Once you get the hang of it, the site is quite user-friendly.
What recommendations would you give to someone considering this product?
All of our development's designs and testing plans are uploaded to Confluence, and the corresponding Jira task is linked from there. This facilitates a comprehensive review of the project's code history to identify any new contributors.
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
Josse H.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Good tool for documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Its broad array of features about sharing files and templates
What is your favorite aspect of this product?
The templates
What do you dislike most about this product?
Not always straight forward to use
What recommendations would you give to someone considering this product?
It's a good product
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Reliable
