What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Resource Management
Planning and Scheduling
Workflow Management
Reporting
Time & Expense Tracking
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Dylan C.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2023
Great product
Likeliness to Recommend
What differentiates Confluence from other similar products?
The customization features made it great for our analytics projects
What is your favorite aspect of this product?
We were able to build in visuals and other links that made the documentation process really nice for end users
What do you dislike most about this product?
The amount of features can be overwhelming for some beginners
What recommendations would you give to someone considering this product?
It's a great product if you're looking to take your product/project documentation to the next level
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Paul M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2023
The Go-to Tool for Collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
While compared to other alternatives, it stands in its ability to deliver and share its knowledge in a user-friendly mode. It is broad and flexible enough to permit the best collaboration without any hurdles. This makes it the priority of any organization whether large or small.
What is your favorite aspect of this product?
It is a feature-rich platform and there are some features that I like a lot. Like documentation. This tool is used when there is a need to share some important information with your teammates. Another one is its flexibility. It permits the organization to make and create its sites. Also, it allows utilizing the vast range of already built templates for a particular use.
What do you dislike most about this product?
Until now, given my own experience, I haven’t gone through with any downside of it. As it is successfully meeting all my requirements and needs which I desire to have for my project. It awards me with extra efficient ideas for my plans via customized templates and also has a cooperative text editor.
What recommendations would you give to someone considering this product?
Given my experience with confluence, I am satisfied. I would confidently recommend this tool to others who intend to have seamless and efficient collaboration. It also permits its users to have easy access to all information in the best way to deliver in the meantime.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Caring
Krishna K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2023
The Prefect tool for Document sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence provides more features and ease of use. It is more secure and reliable.
What is your favorite aspect of this product?
I like the multiple file extension support feature and access controls on doc for privacy.
What do you dislike most about this product?
Sometimes the pages take much time to load or account logs out automatically due to cache of browser, but apart from this it is overall great.
What recommendations would you give to someone considering this product?
Definitely a go to product if you need it to keep track of documents and share them with your peers.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity