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SterlingBackcheck

Complete Backcheck

Composite Score
7.1 /10
CX Score
7.0 /10
Category
Complete Backcheck
7.1 /10

What is Complete Backcheck?

The Complete Backcheck™ has long been a benchmark for pre-employment screening in Canada. In some industries, The Complete Backcheck reveals red flags on 60% of candidates. Tailored to your needs, The Complete Backcheck is your one-stop shop for the optimal background screening program.

Company Details


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Complete Backcheck Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

81 Plan to Renew

64 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Complete Backcheck?

9% Negative
6% Neutral
85% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Saves Time

Feature Ratings

Average 84

Identity Verification

90

Criminal Record Check

85

Credit Risk Management

84

Driving Record Background Check

84

Employment Verification

83

Education Verification

79

ATS Integration

78

Social Media Background Check

77

Dashboards Reporting

67

Vendor Capability Ratings

Average 73

Availability and Quality of Training

79

Ease of Customization

78

Breadth of Features

75

Ease of Implementation

74

Business Value Created

74

Vendor Support

72

Ease of IT Administration

72

Ease of Data Integration

72

Quality of Features

71

Usability and Intuitiveness

70

Product Strategy and Rate of Improvement

63

Complete Backcheck Reviews

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Gets the work done

Likeliness to Recommend

8 /10

Pros

  • Client Friendly Policies
  • Acts with Integrity
  • Reliable
  • Enables Productivity

Cons

  • Less Performance Enhancing
  • Commodity Features

Aman G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Secure Background Application Where You Can Trust

Likeliness to Recommend

10 /10

What differentiates Complete Backcheck from other similar products?

It is more secure and gives us best result in minimum time. Support services are also good , they always respond on time

What is your favorite aspect of this product?

It is secure and best bgv software available in market. It gives best result support service also good

What do you dislike most about this product?

Sometime they ask lot of document even if I have provided every document to them

What recommendations would you give to someone considering this product?

Please consider

Pros

  • Fair
  • Helps Innovate
  • Performance Enhancing
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Vendor Friendly Policies
  • Less Transparent

AJ B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

More reliable than others

Likeliness to Recommend

10 /10

What differentiates Complete Backcheck from other similar products?

Honestly, not much is different than other products - I do appreciate that this service can be billed to the individual rather than the non-profit.

What is your favorite aspect of this product?

The dashboard is really clear.

What do you dislike most about this product?

Price for all the different levels of background checking.

What recommendations would you give to someone considering this product?

Make sure that you ask about all the background check options within the platform first, and if you are able to customize a page for you clients/employees/volunteers to know that it has been endorsed by the organization.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements
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